Queene Villa

Serves food and beverages to patient's family and visitors daily for all meals. (Takes the menu, communicates to kitchen, delivers the food, arranges, sets up and clears the table. Communicates patients and companion's food likes, dislikes and allergies Maintains Imperial & Imperial Rooms inventory which is required to check after each discharge.
Cleans & sanitizes food & beverage service utensils after patients or family use and after room discharge. Ensure complementary services are delivered to the patient’s room. Responds promptly, appropriately, and professionally to patient/family perceptions of and needs for care and services. Responds to requests for information promptly and refers the patient/family's concern to appropriate hospital personnel immediately. Act fast and take ownership for guests to complain. Communicates the patient's need for assistance to nurses in need of moving out of bed to prevent accidents or transport non-ambulatory patients with wheelchair.
Carries a patient’s luggage if required. Manages food & beverage service for special hospital or patient’s events ensure safety standards occupational and patient safety are compiled
Managing incoming calls from nurses regarding of the assigned diet to the patient and relay it to Kitchen dietitian and the assigned waitress also attend the patient and guests’ needs and concern.

Worked all aspects of the kitchen which includes, fry station, grill, flat top, pantry, prep, and sandwiches in the main kitchen and in banquets. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Ability to prep in hot and cold line station, ability to cook multiple food orders at one time. Ensured freshness of food and ingredients by checking for quality keeping track of old and new items and rotating stock. Assisted Lead Supervisors in handling multiple reservation event order based on clients’ reference. Prep kitchen with varieties of foods to ensure the kitchen is able to run properly.
Prepares salad, garnishes, appetizers, dressings and desserts. Make specialty salad dressings from scratch. Organized and label dry, cooling and freezing storage areas. Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate. Maintains a clean and sanitary work area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Prepared meals at a high volume while maintaining a team-focused attitude and moving various workstations with ease.

Greet and escort customers to their tables.
Managed by receiving incoming calls and attending to customers’ needs and concern.
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
Prepare tables by setting up linens, silverware and glasses. Inform customers about the day’s specials.
Offer menu recommendations upon request. Up-sell additional products when appropriate.
Develop rapport with guests and generate repeat business.
Take accurate food and drinks orders, using a POS ordering software or order slips. Communicate order details to the kitchen staff.
Serve food and drink orders.
Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy dining area.
Deliver checks and collect bill payments.
Carry dirty plates, glasses and silverware to kitchen for cleaning.
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
Follow all relevant health department regulations.

Worked directly with other store staff to ensure a great food experience with every customer. Executed daily operations of food including, receiving food shipments of fresh, frozen and dry goods. Prepared ingredients such as meats and vegetables that need to be used for food preparation purposes:
Sorted, chopped and stored food Items that need to be used for cooking purposes. Assisted the head chef in cooking items from the menu by following standard recipes.
Performed food preparation task such as making sandwiches, cutting fruits and making salads. Assured the cleanliness and sanitization of all work areas.
Cleaned food preparation areas, cooking surfaces and utensils.
Arranged uncooked food in dishes and place them in ovens or in cookers for preparation purposes. Placed prepared dishes and platters on trays to make them ready for serving.
Followed proper handling methods and maintained the correct temperature of all food products.