Queenie Jane Quezada

Welcomed and assisted visitors, clients, and guests in a professional and friendly manner.
Answered, screened, and directed incoming phone calls to the appropriate departments.
Managed appointment scheduling and maintained calendars for staff and management.
Responded to customer inquiries and provided accurate information regarding services and procedures.
Handled incoming and outgoing correspondence, emails, and courier deliveries.
Maintained and organized reception and waiting areas to ensure a clean and professional environment.
Performed data entry, filing, and document management tasks with accuracy and confidentiality.
Processed customer requests, complaints, and feedback, ensuring timely resolution.
Coordinated with various departments to facilitate smooth daily operations.
Assisted with administrative duties, including preparing reports, maintaining records, and managing office supplies.
Monitored visitor logs and ensured compliance with company security procedures.
Supported management and team members with additional administrative tasks as required.

Assisted in planning, organizing, and coordinating events from preparation through execution.
Coordinated with clients, vendors, suppliers, and venue representatives to ensure event requirements were met.
Managed event schedules, timelines, and logistics to support smooth event operations.
Communicated with clients to gather event details and provided updates throughout the planning process.
Prepared event-related documents, contracts, reports, and correspondence.
Monitored event budgets and tracked expenses under the supervision of senior coordinators.
Assisted in arranging transportation, accommodations, catering, and other event services.
Conducted site visits and supported venue setup and event preparations.
Addressed client inquiries and resolved issues promptly to maintain customer satisfaction.
Supervised event setup and breakdown activities and ensured compliance with event plans.
Maintained accurate records of event details, vendor information, and client communications.
Collaborated with team members to ensure successful event execution and achievement of client expectations.

Provided administrative support to management and various departments to ensure smooth daily operations.
Managed and maintained filing systems, records, and confidential documents.
Prepared, organized, and distributed reports, correspondence, and production-related documents.
Coordinated meetings, appointments, and travel arrangements for management and staff.
Handled incoming calls, emails, and inquiries, directing them to the appropriate personnel.
Maintained inventory records and assisted in monitoring office and production supply levels.
Processed data entry tasks and updated databases with accuracy and attention to detail.
Assisted in preparing purchase orders, invoices, and other administrative documents.
Coordinated with suppliers, vendors, and internal departments regarding operational requirements.
Monitored and maintained employee attendance records and administrative reports.
Supported production and operations teams by preparing documentation and tracking workflow information.
Ensured compliance with company policies and maintained organized administrative processes.

Assisted customers in selecting products and provided information about features, pricing, and promotions.
Delivered excellent customer service and ensured a positive shopping experience.
Processed sales transactions accurately using the point-of-sale (POS) system.
Maintained product displays and ensured merchandise was organized and visually appealing.
Restocked shelves and monitored inventory levels to ensure product availability.
Handled customer inquiries, concerns, and complaints in a professional manner.
Achieved sales targets by promoting products and recommending suitable options to customers.
Assisted with inventory counts and stock management activities.
Maintained cleanliness and organization of the sales floor and work areas.
Processed exchanges, returns, and refunds in accordance with company policies.
Collaborated with team members to ensure efficient store operations and customer satisfaction.
Stayed informed about product knowledge, promotions, and company policies to better assist customers.