Queenie Rafael, Senior Executive Secretary

Queenie Rafael

Senior Executive Secretary

Esnaad Group

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Science
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Senior Executive Secretary at Esnaad Group
  • United Arab Emirates
  • My current job since February 2017

Pioneered all office procedures in all departments (Admin, HR,
Accounting and Procurement).
• Created organizational process assets such as templates and
recording systems.
• Implemented policies and standard workflows.
• Oriented all new office staff on company SOP and use of office
equipment.
• Created emails for all staff and maintained all office equipment.
• Communicated in all levels from Owner of the company, General
Manager, all office staff, all site engineers and laborers, suppliers,
clients, and job applicants.
• Worked alongside a team of professionals in maintaining the record
of all projects’ status from collection of data to project updates.
• Solved problems from procuring required manpower and office
supplies to small computer errors.
• Led the entire office to be organized, be punctual, flexible with time,
and be more efficient.

Accountant at Advent Information Technology & Network Systems
  • United Arab Emirates
  • January 2016 to February 2016

Recorded financial transactions
• Reconciled statement of accounts
• PeachTree software literate
• Assisted HR Department
• Assisted Legal Department
• Assisted Procurement Department
• Assisted the Projects Manager
• Reduced costs by actively seeking cheaper suppliers
• Created recommendations which increased overall efficiency of
the office

Receptionist at Saleh Bin Lahej Group
  • United Arab Emirates
  • December 2013 to December 2015

Answer incoming telephone calls; operate multi-line telephone
system
• Receive, sort, and route mail
• Order, receive, and maintain office supplies
• Prepared letters and documents for the managers
• Took part of meetings and distribute minutes

English Tutor at Discovery Int’l Language Center
  • Philippines
  • June 2012 to December 2012

Planning, preparing and delivering lessons to a range of classes and
age groups;
• Preparing and setting tests, examination papers and exercises;
• Basic administration, such as keeping student registers and
attendance records.

Senior Executive Secretary at Queenie Rose F. Rafael
  • to

Education

Bachelor's degree, Science
  • at Trinity University of Asi
  • March 2007

courses: Completed 40 contact hours of PMP Exam Preparation Course • Certification for Associate in Project Management (Ongoing

High school or equivalent, Science
  • at Trinity University of Asi
  • March 2007

courses: Completed 40 contact hours of PMP Exam Preparation Course • Certification for Associate in Project Management (Ongoing

Specialties & Skills

ACCOUNTANCY
CUSTOMER RELATIONS
GENERAL MANAGEMENT
HUMAN RESOURCES
MICROSOFT OFFICE
OFFICE EQUIPMENT
ORGANIZATIONAL SKILLS
POLICY ANALYSIS
PROCUREMENT