Sales & Relationship Management Executive
Qatar – UAE Exchange
Total des années d'expérience :9 years, 7 Mois
Search new business opportunities.
Keep & maintain the relationship with the customers.
Focusing on new high net worth and corporate customer acquisition.
Arranging events and promotions.
Drive with the management and other staff.
Identifying the new business area and coordinate with management to enhance revenue using that area.
Conducting customer satisfaction survey.
Regular customer visits.
Coordinate with global remitters and banks.
Documentation of the customer’s information.
Achieve targets and drive with the team.
People management.
Exposure & Experience
• Coordinating with SIEMENS for solutions designing & equipment orders.
• Negotiating with principles for pricing.
• Handling the process of equipment imports.
• Coordinating sales team for inquiries & sales.
• Configure the systems and prepare the proposals.
• Produce, explain the proposals to the customers and convince for the sale.
• Educate the customers by way of demonstrations.
• Follow-up and close the sale.
• Coordinate with service engineers up to commission and completion of site.
• Payment collection and continues follow-up the debtors.
• Coordinate with Principals and make their attention to fulfill the customer's requirements.
• Coordinate dealers and corporate customers.
• Handling training programs for junior executives and officers.
• Handling accounting functions (cashiers role, receiving and paying) and Quotations.
• Documentation of the customer's information.
• Achieve targets and drive with the team.
(One of the Sri Lankan leading company and Representative for Mercedes-Benz, Chrysler, Jeep, TATA, Siemens Telecommunication, Siemens Medical, Siemens Power, Siemens Building Automation, MTU Marine & Railway, Komatsu, Bomag, Osram, Carl Zeiss, Bosch, KSB, York, Michelin, BFGoodrich, MRF, ect.. )
Exposure & Experience
Finding and handling customer inquiries and identifies their communication requirements.
Configure the systems and prepare the proposals.
Produce, explain the proposals to the customers and convince for the sale.
Educate the customers by way of demonstrations.
Follow-up and close the sale.
Coordinate with service engineers up to commission and completion of site.
Payment collection and continues follow-up the debtors.
Coordinate with Principals and make their attention to fulfill the customer’s requirements.
Coordinate dealers and corporate customers.
Handling training programs for junior executives and officers.
Handling accounting functions (cashiers role, receiving and paying) and Quotations.
Documentation of the customer’s information.
Work according to the ISO and 5S.
Achieve targets and drive with the team.
Exposure & Experience
Accomplishing the individual & overall company target monthly & annually.
Responsible for handed over vehicles by customers.
Stick & deliver the commitments given to customers
Handling customer inquiries and treats the best service.
Marketing and identifying the automobile spear parts.
Handling accounting functions and quotations.
Handling internet, e-mail and faxes.
Maximize the time management.
Subjects Grade Combined Maths : Credit Pass Physics : Credit Pass Chemistry : Simple Pass
Subjects Basic Principles of Computer Operating Systems Windows Office Package Foxpro, Pascal and C Language Programming System Analysis and Design Data Communication
G.C.E. Ordinary Level Examination Subjects Grade Sinhala Language: Discretion Pass Buddhism: Credit Pass Social Studies: Credit Pass Mathematics: Credit Pass English: Credit Pass Science: Credit Pass Technology (Commerce & Accounts): Credit Pass Aesthetics (Art): Simple Pass