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Raabia Anwar, Operations and Quality Officer

Raabia Anwar

Operations and Quality Officer·YENEPOYA MEDICAL COLLEGE HOSPITAL

India

Master's degree, MBA in Hospital Administration and Medical Tourism

Work experience

Total years of experience: 4 years, 9 months

Operations and Quality Officer

June 2024 - September 2024

YENEPOYA MEDICAL COLLEGE HOSPITAL

Mangalore, India

June 2024 - September 2024

Company industry:
Other Healthcare Services

Operations and Quality Coordinator

September 2023 - June 2024

Father Muller Medical College Hospital

Mangalore, India

September 2023 - June 2024

pharmacy efficiency and patient care standards.
• Operations and Quality Coordinator Father Muller Medical College Hospital, Mangalore, India Sep 2023 - Jun 2024
Assisted in managing emergency and outpatient services, conducted audits in OPD and optimized patient turnaround times at the emergency department.

Company industry:
Administration Support Services

Travel Consultant

December 2019 - July 2023

Travellathon

Mangalore, India

December 2019 - July 2023

Achieved a 98% client satisfaction rate by delivering tailored travel solutions. Increased company revenue by 30% annually through effective sales strategies.

Company industry:
Travel Agency

Education

Yenepoya Institute Of Arts, Science, Commerce and Managemen

January 2024

January 2024

Master's degree, MBA in Hospital Administration and Medical Tourism

India

Yenepoya Institute Of Arts, Science, Commerce and Managemen

January 2022

January 2022

Bachelor's degree, BBA in Aviation & Travel and Tourism

India

Sharjah Indian School

January 2019

January 2019

High school or equivalent, Higher Secondary School Certificate (HSC)

United Arab Emirates

Skills

SALES
Expert
SALES
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
DESIGN THINKING
Intermediate
DESIGN THINKING
Intermediate
PYTHON (PROGRAMMING LANGUAGE)
Intermediate
PYTHON (PROGRAMMING LANGUAGE)
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
SOCIAL MEDIA MARKETING
Intermediate
SOCIAL MEDIA MARKETING
Intermediate
TEAM LEADERSHIP
Expert
TEAM LEADERSHIP
Expert
WORKFLOWS
Intermediate
WORKFLOWS
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert