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Raafat Mattar, Sales Engineer

Raafat Mattar

Sales Engineer·Clear water,

Kuwait

Bachelor's degree, Mechatronics Engineer

Work experience

Total years of experience: 8 years, 2 months

Sales Engineer

February 2026 - Present

Clear water,

Al Kuwait, Kuwait •Hybrid

February 2026 - Present

■ Analyzed market trends and business opportunities to drive strategic planning
and strengthen competitive positioning.
■ Identified specific customer requirements and delivered tailored technical
solutions that increased satisfaction and retention rates.
Company industry:
Technical Maintenance & Repair
Job role:
Sales

sales engineer

February 2025 - Present

clear water

Al Kuwait, Kuwait

February 2025 - Present

Identified and developed new business opportunities by generating qualified leads and building a strong client pipeline across multiple sectors.
Engaged with clients to understand technical and commercial requirements, providing tailored engineering solutions aligned with their needs.
Collaborated closely with internal engineering teams to design and propose effective project solutions, ensuring technical feasibility and client satisfaction.
Prepared detailed quotations, cost estimates, and technical/commercial proposals for projects, maintenance contracts, and cleaning service agreements.
Negotiated and finalized contracts with clients, ensuring compliance with company standards and achieving successful deal closures.
Managed the full project lifecycle, acting as the primary point of contact from project initiation through execution to final delivery.
Coordinated with cross-functional teams to ensure timely project completion and adherence to quality standards.
Followed up consistently with clients to maintain strong relationships, secure repeat business, and renew maintenance/service contracts.
Monitored project progress, resolved issues proactively, and ensured high levels of customer satisfaction.
Contributed to revenue growth by successfully converting leads into projects and long-term service agreements.
Company industry:
General Engineering Consultancy
Job role:
Engineering

Sales Coordinator

September 2025 - October 2025

KPAK,

Sabhan, Kuwait

September 2025 - October 2025

■ Responsible for supporting the sales team by managing schedules, preparing
sales reports, and ensuring seamless communication with clients
■ Demonstrated ability to foster strong relationships with clients and internal
teams, resulting in an increase in customer satisfaction
■ Actively contributed to training new sales staff, leading to improved team
performance and colaboration
■ Consistently recognized for exceeding performance targets and maintaining
an organized sales pipeline
Company industry:
Manufacturing
Job role:
Sales

Indoor Salesman

June 2022 - August 2025

Eureka Electronics,

Hawali, Kuwait

June 2022 - August 2025

■ Proactively identified customer needs through active listening, tailoring
solutions that enhanced customer satisfaction and loyalty
■ Implemented effective strategies for inventory management, leading to a
reduction in stock discrepancies by 20%
■ Accurately processed transactions and maintained comprehensive records,
ensuring compliance with company policies and enhancing reporting
accuracy
■ Developed and maintained lasting relationships with clients, driving repeat
business and referrals
■ Trained new team members on product features and sales techniques,
fostering a collaborative learning environment
Company industry:
Sales Outsourcing
Job role:
Sales

Quality Control Engineer

September 2021 - June 2022

Al Moutahed co Sal,

Beirut, Lebanon

September 2021 - June 2022

■ Experienced in developing and implementing quality control processes,
conducting inspections, and colaborating with cross-functional teams to
identify and address issues
■ Demonstrated expertise in root cause analysis and continuous improvement
initiatives to drive efficiency and maintain regulatory compliance
■ Dedicated to maintaining a stringent focus on quality throughout the product
lifecycle, from design and development to production and delivery
Company industry:
Industrial Production
Job role:
Quality Control

Firewall Engineer

September 2019 - January 2020

MONTY MOBILE,

Beirut, Lebanon •Hybrid

September 2019 - January 2020

■ Proficient in configuring and optimizing firewal solutions, ensuring seamless
data flow while maintaining a secure environment
■ Experienced in conducting security assessments, identifying vulnerabilities, and
implementing strategic measures to mitigate risks
■ Colaborating with cross-functional teams to develop and enforce security
policies
■ Committed to maintaining the highest standards of security with a continuous
improvement mindset Experience
Company industry:
Telecommunications
Job role:
Information Technology

Foreman

July 2018 - August 2018

IMAR TRADING AND CONTRACTING CO.,

Doha, Qatar

July 2018 - August 2018

■ With a meticulous approach to project management, I excel in coordinating
tasks, allocating resources, and ensuring the seamless execution of projects
■ I lead with a safety-first mindset, building colaborative environments where
every team member is empowered to contribute ideas and take ownership of
project success.
■ Skilled in effective communication, I liaise between frontline workers and
upper management to provide comprehensive project updates
■ My commitment to delivering high-quality results on time and within budget
makes me an asset to any team
Company industry:
Construction & Building
Job role:
Engineering

computer maintenance

March 2013 - December 2015

First class

Beirut, Lebanon

March 2013 - December 2015

Successfully repaired computer systems to enhance performance and functionality.
Utilized troubleshooting techniques and performed operating system and application reinstalls as needed.
Educated users on computer troubleshooting and system maintenance procedures.
Demonstrated expertise in system maintenance procedures.
Ensured smooth functionality and optimal performance of computer systems
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Maintenance, Repair, and Technician

Education

American University Of Science And Technology - Lebanon

July 2019

July 2019

Bachelor's degree, Mechatronics Engineer

Lebanon

GPA (point): 3 out of 4

GPA (point): 3 out of 4

I did 3 years of mechatronics engineer with building different projects through these years and I gained experience in building projects from zero till the working machine or robot. in addition, I got experiencd also on how to lead teams and be a good decision maker in such situations.
View attachment

American University of Science and Technology

June 2019

June 2019

Bachelor's degree, Computer and

Lebanon

Skills

MPLAB
Expert
MPLAB
Expert
C
Expert
C
Expert
Autodesk Inventor
Expert
Autodesk Inventor
Expert
Arduino
Expert
Arduino
Expert
MATLAB
Expert
MATLAB
Expert
Management
Intermediate
Management
Intermediate
arduino
Intermediate
arduino
Intermediate
labview
Beginner
labview
Beginner
Matlab
Intermediate
Matlab
Intermediate
c++
Beginner
c++
Beginner
inventor autocad
Intermediate
inventor autocad
Intermediate
typing
Intermediate
typing
Intermediate
Programming
Beginner
Programming
Beginner
Operation
Beginner
Operation
Beginner
Problem Solving
Beginner
Problem Solving
Beginner
Workshop Leadership
Beginner
Workshop Leadership
Beginner
Python
Beginner
Python
Beginner
Planning
Beginner
Planning
Beginner
Outlook
Intermediate
Outlook
Intermediate
Power Plants
Beginner
Power Plants
Beginner
Site Supervision
Intermediate
Site Supervision
Intermediate
Supervising
Beginner
Supervising
Beginner
Power Engineering
Beginner
Power Engineering
Beginner
Power Electronics
Beginner
Power Electronics
Beginner
Power Systems
Beginner
Power Systems
Beginner
Engineering
Intermediate
Engineering
Intermediate
Maintenance
Beginner
Maintenance
Beginner
Production
Intermediate
Production
Intermediate
Installation
Beginner
Installation
Beginner
Microsoft Office
Intermediate
Microsoft Office
Intermediate
AutoCAD
Intermediate
AutoCAD
Intermediate
Maintenance Engineering
Beginner
Maintenance Engineering
Beginner
Project Work
Beginner
Project Work
Beginner
Sales Coordination
Intermediate
Sales Coordination
Intermediate
Negotiation
Intermediate
Negotiation
Intermediate
Purchasing
Intermediate
Purchasing
Intermediate
Microsoft PowerPoint
Intermediate
Microsoft PowerPoint
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Technical Support
Beginner
Technical Support
Beginner
IT Technical Support
Beginner
IT Technical Support
Beginner
Learning and Development
Expert
Learning and Development
Expert
Training
Intermediate
Training
Intermediate
Learning Management
Intermediate
Learning Management
Intermediate
Recruitment
Beginner
Recruitment
Beginner
Project Management
Intermediate
Project Management
Intermediate
Commissioning
Intermediate
Commissioning
Intermediate
Marketing
Intermediate
Marketing
Intermediate
Administration
Intermediate
Administration
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Sales Representatives
Expert
Sales Representatives
Expert
Science
Expert
Science
Expert
IP
Beginner
IP
Beginner
Technical Presales
Expert
Technical Presales
Expert
CCTV
Intermediate
CCTV
Intermediate
Food & Beverage
Expert
Food & Beverage
Expert
Electrical Engineering
Beginner
Electrical Engineering
Beginner
Electrical Design
Beginner
Electrical Design
Beginner
Electrical
Beginner
Electrical
Beginner
ENGINEERING ANALYSIS
Intermediate
ENGINEERING ANALYSIS
Intermediate
COMPLIANCE RISK
Intermediate
COMPLIANCE RISK
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT KNOWLEDGE
Intermediate
PRODUCT KNOWLEDGE
Intermediate
SALES ENGINEERING
Intermediate
SALES ENGINEERING
Intermediate
SIMULINK
Intermediate
SIMULINK
Intermediate
Teamwork
Expert
Teamwork
Expert
Business Development
Intermediate
Business Development
Intermediate

Social profiles

Facebook
Facebook
facebook.com/raafatmattar

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Training
Engineering assistant
Nissan’s company
Sep 2018

Hobbies

  • Swimming