اخصائي خدمة عملاء
الشربتلي
Total years of experience :15 years, 3 Months
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
Strategizing and monitoring the daily activities of customer service operations.
Assisting customer service staff with duties where required
Assisting aircraft passengers at the airport
Writing the flight closure report
Distribute daily and weekly tasks to employees
Organizing the vacation schedule
Solve team problems
Presenting products to potential customers, explaining features and benefits, answering questions about products, and assisting with orders
Presenting price quotes to customers based on information from the company’s catalog or sales manual
Following up with customers after a sale to ensure satisfaction with the product or service and to solicit customer feedback
الادارة العاملة - نظم المعلومات الادارية التي تشمل جميل التخصصات الداخليه للادارة - المحاسبة- الادارة - الموارد البشرية .