operations manager
Virgin Megastore
مجموع سنوات الخبرة :27 years, 5 أشهر
Managing 12 stores in Saudi Arabia, 150 employees, incharge of expension plan, opening new stores, budjed and expenses, target and leasing indoor areas, marketing, and sales team training, warehouse and product movment between stores, inventory....
2012 -virgin megastore
• Products manager (new store opening in Dhahran mall)
2011 -virgin Megastore
• Products manager (new store opening in red sea mall)
2009 -Virgin Megastore
• Products manager
2005 -2009 Carrefour
• Opening Carrefour Flamingo Mall - Jeddah - Department Head - Heavy House Hold (electronic)
• Opening Carrefour Sulaimania Plaza - Jeddah - department Head
• Opening Carrefour Le Mall - Riyadh - Section Manager TV/HIFI
2004-2005 Géant
• Opening Géant Casino (Beirut - Lebanon) - Section Manager Automation sector (Computer, Photography, and Telecommunication)
2002- 2004 BHV
• Sales Responsible - Computer section
• Technical Support Responsible - Computer Section
1998- 2002 EDF (Electricity of France) - Mission EDL (Electricity of Lebanon)
• The census of the customers of Beirut and suburbs
• Classification and design of data base under AutoCAD
• Cartographer Geographical Information System (GIS)
• Person in charge of the installation of the software, the maintenance of network hardware, and troubleshooting all data processing problems.
1996-1998 Self Employed
• Assembly of the microcomputers
• Construction of Data network for the Ministry of Health
• Construction of Data network for the Hydraulic pressure supplies.
1995-1996 Military Service
• Maintenance of the electrical installations.
Duties and Responsibilities
• Manage the operational and fiscal activities, plan and develop systems and procedure. Oversee all the day-to-day processes that are carried out in the stores.
• Defining and planning product line and product enhancement
• Managing product contracts and sales
• Setting strategic direction based on customer needs and business goals
• Interpreting strategic goals into operational tasks
• Making proposals to senior management regarding implication of proposed plans
• Serving as a representative to internal and external clients
Taking the lead in establishing tactical plans and objective
• Developing and implementing administrative operational matters
ensuring achievement of objective
• Evaluating risks and trade-offs
• Proposing contingency plans
• Analyzing business processes and application to improve or support those processes
• Branding (promotion, and marketing)
• Working with graphic designers to look and feel
• Understand customer need in order to maximize profit and provide a commercially viable range of merchandise at competitive price
• Review regularly performance indicators of sales
• Meet suppliers, negotiate terms of contract and monitor their progress
• Business planning and developing
• Budget, target, margin planning
• Product selection and ordering
• Enforcing Company's Policy and Procedures
• Insure high quality of Customers Service and Care; Attend to Customers suggestions and needs.
• Define targets and goals.
• Set up plans to achieve targets and company growth.
• Assure High Communications levels.
• Turnover forecasting.
• Controlling expenses within budget
• Controlling stock value position
• Planning and Implementation of Promotions and arranging activities.
• Planning Non-Operation income, rentals and fees.
• Managing store quarterly stock taking, and monthly perishables inventories.
• Aware of minimizing waste, shrinkage and preventing stock loss.
• Achieve targeted Margin and Profitability.
• Insure Variety and Availability of all items
• Insure proper pricing and price singes.
• Control Quality and Quantity of items ordered.
• Make promotions deals with Suppliers
• Manage availability and proper use of store supplies and consumables.
• Manpower Recruiting.
• Training and developing Staff.
• Performance Analysis and Staff evaluation and appraisal.
• Controlling Staff, Departments and Store Hygiene.
• Controlling accurate Receiving of items.
• Controlling Sales operations on POS.
• Control off all vendors invoices.
Graduate I'd :RV44908