BSS & NMC Manager
MTN
Total years of experience :12 years, 5 Months
Reporting to the Operation Senior Manager, I was responsible for the execution and project management of many network projects. This is executed according to the detailed project design produced by Planning & Engineering team and taking in consideration the specific requirements of the customer. Enhanced customer relations ship and managed his expectation.
Key achievements
Improved networks’ KPIs by getting 0% out of service GSM sites in less than 2 months for the first time after 3 years from launching date.
Led a swap project for more than 400 sites from old BSC to new one Ericsson.
Developed and executed over 20 migration projects on core and radio networks.
Main Responsibilities
• Help nurture and foster a culture of teamwork and operational excellence.
• Provided staff with training and tools to enable them to meet work challenges, goals and objectives
• Managed the Core network upgrade project
• Created and distributed monthly reports
Reporting to the Operation Manager, I was responsible for handle tasks related to operations & maintenance of Ericsson BSC (Base Station Controller).
Key achievements
Managed Ericsson’s team for BSC implementation and successfully completed the project within deadlines.
Achieved launch of 2 remote BSC within 2 days.
Main Responsibilities
• Conducted testing & commissioning for Ericsson & Siemens BTS.
• Created and executed system and integration test scripts.
• Maintained a high standard of workmanship by using approved data, materials, tools and test equipment
• Executed BSC maintenance: changed parts
Bachelor’s Degree in Telecom Engineering