Rabih El Hajj

• Leading the Retail Division consisting of 38 showrooms and FMCG Division that covers the big retailers and pharmacies in the market (Carrefour - Lulu - Union Coop - Boots).
• Shouldered responsibility for both the revenue and cost elements of the company, successful delivery of commercial performance and P&L for UAE, reporting directly to the Owners and BOD.
• Responsible for P&L and strategy to build business, drive its mission, generate positive ROI, establish market leadership and growth.
• Robust ownership and management of Opex and Budgeting process.
• Implementing regional retail and FMCG goals and objectives, budgets / commercial targets in alignment with the Group’s strategic direction for short and long-term vision.
• Providing inspirational leadership and strategic vision to take the Nazih Group onto the next stage.
• Conceptualizing strategic blueprint for sales activities in line with the company’s objectives for forecast, orders, sales, targets and profit.
• Administering sales channels and managing operations, supply chain, marketing and other supporting functions.
• Steering continuous development of the brands in line with International / Regional offices and relevant brand strategies.
• Establishing annual and monthly targets by Divisions / Showroom / Sales Manager / Brand.
• Involved in the development of yearly calendar and marketing activities implementation.
• Recognized as sustainability driver for leading number of organizational efficiency improvement initiatives.
• Monitoring and analyzing market trends, competitor activities and providing suggested action plans.

As Regional Operations Director, Levant and GCC region, I was responsible for the following:
• Directed operations of the Levant area “Lebanon- Syria - Jordan - Iraq” & GCC. Instituted operational strategies with an emphasis on top line growth, profitability and ROI.
• Provided vision, headship and management oversight required to deliver excellent business results and achieve Profit & Loss/Sales target and Sales Budget goals.
• Prudently managed financial resources whilst registering year-on-year business growth.
• Improving financial status by analyzing P&L results and variances and identifying trends and recommending actions.
• Administered monthly and quarterly assessments/forecasts of organization's financial performance against budget set by Operations & Finance departments.
• Collaborated with Executive Director and Board in creating annual organizational budget, monitoring cash flow and the development of performance goals and long-term operational plans.
• Performed various special assignments for driving effectiveness and efficiency of support services through improvements to function including IT, HR, F&B, Finance, Logistics and Distribution.
• Streamlined operational systems, processes and policies in support of organizations mission and better management reporting and business process improvement.

As Regional Operations Manager - Levant Area, I was responsible for the following:
• Presided over day-to-day operations of Grand Cinemas the largest cinema chain in the Middle East.
• Managed operations of the Levant area & GCC. Established and implemented processes and procedures across departments to achieve standardization of Organizational Operations.
• Supervised recruitment, trainings, overhead cost control and inventory processing management.
• Reengineered inventory processes leading to reduced freight and clearance cost.
• Collated historical sales and cost reports to prepare the budgeting and feasibility studies.
• Partnered with IT team to plan, establish policies/ objectives, including service response, hardware, software and security.
• Travelled across the Middle East to educate and enforce company values, rules, polices and procedures.