IT Specialist
Morgan International
مجموع سنوات الخبرة :22 years, 10 أشهر
IT Specialist
• Administering and troubleshooting a local network of 30 users, servers, switches, firewalls and a phone system for the office in Beirut, providing remote technical support to other satellite offices in the Middle East region, Europe and Canada.
• Email marketing, configuring and releasing email shots and newsletters.
• Setup domain environment and limit users and computers based on company policies
• Setup backup system for files and databases using third party backup solutions
• Cisco routers configuring.
• Working with Cisco ASA firewall
• Creating Vb.net Tools with SQL for various purposes.
• Responsible for IT purchases.
• installing, configuring, updating and maintaining server software/hardware
• draft and maintain LAN/WAN documentation and processes
• Converting and migrating a physical computer image into a virtual machine (VM).
• Requirements Analysis.
• Project Scheduling.
• Testing/QA/Rollout/Support.
• Vendor Management.
• System Migrations/Integrations.
• Contract Negotiations.
• Strategic Planning.
• Infrastructure design and implementation
06/2011 - 05/2012 BMB Beirut, Lebanon
Technical Support
• Supporting Laserfiche software (ECM software)
• Installing software on server and client machines
• Configuring server client connections
• Installing, maintaining and backing up SQL databases.
• Creating custom windows applications ( VB.net) to manipulate SQL Server
• Working with servers 2008 R2
• Installing and Troubleshooting scanners and network scanners.
2007-2010 King Khaled international school Saudi Arabia
Computer Instructor and Lab Administrator
• Troubleshooting and maintaining a lab environment consisting of 50 + computers.
• Troubleshooting network issues and maintaining the domain environment.
• Introducing the imaging system to computers ( system image)
• Instructor for grades 8 to 12 (HTML, Networking, introduction to VB, basic accounting terms, Introduction to computing)
• Setup domain environment in Various companies
• Troubleshooting networks.
• Creating Custom Applications using VB.net and SQL server
• Setting Backup Systems
• Installing servers.
03/2001 - 08/2003 DATANET Lebanon
IT and Shop Manager
• Installing Operating systems, as well as required software.
• Troubleshooting windows and network functions.
• Adding hotspots for wireless connectivity
• Mounting operating system and required software to images and deploying them on other computers.
• Installed custom built computers for various companies.
• Microsoft® Certified IT Professional (MCITP)