Senior Compliance officer
Bank Audi sal
Total years of experience :15 years, 3 Months
Responsibilities
• Lead daily tasks related to Compliance Risk, KYC, Tax Management, Projects, and Data Management over the scope of the Group's entities.
• Manage and coach a skilled team of 4 members, within a culture of common accountability and reward spirit.
• Apply a Compliance defense mechanism with accordance to applicable regulations, while conducting compliance risk gap assessments.
• Establish and review the Compliance training strategy and promote a compliance culture.
• Revisit the risk-based approach RBA in compliance with customer acceptance policies (PEP, NGO/NPO, sanctioned countries, etc.)
• Liaise with branches and establish cross-divisions communication for Compliance related matters.
• Manage proper integration of the Compliance overall functions and frameworks within migration plans, from primary assessment to testing to final implementation.
• Promote a Compliance culture across the Bank's branches and customer facing departments.
• Attend to risk and controls assessments through internal audits while dealing with external auditors, and answering correspondent banks inquiries and concerns.
• Assess latest technologies with regards to Compliance processes (digital identity, E-KYC, etc.).
• Review systems and processes performance enhancement and conduct necessary testing to ensure proper operations.
• Formulate necessary environment documentation.
Key Achievements:
- Compliance frameworks engineering:
• Exploited big data analysis to perform portfolio review and establish KYC monitoring mechanisms.
• Planned and managed high-level projects related to several Compliance disciplines (e.g., KYC, designated branch compliance officers structuring, core banking migration, etc.)
• Promote compliance KRIs and KPIs resulting in enhancing setting measures for working methodologies and environment for efficiency and advanced compliance within the scope of the Group as a whole.
• Performed regulatory mapping into applicable rules for testing the Bank's Compliance to pertinent regulations.
• Designed, enhanced and implemented Compliance, AML/CFT and regulatory processes, policies and procedures manual related to both traditional banking and digital banking (e.g., E-wallets, E-KYC, etc.).
- Digitizing and systems
• Developed an AML/CFT and fraud monitoring framework to cope with new banking strategy covering Reg-Tech, FinTech, E-Wallets, peer-to-peer transactions P2P, mobile banking.
• Implemented smooth migration of the Compliance departments functions upon banks merge.
• Contributed in acquiring licenses from the Central Bank for special Compliance projects such as electronic platforms on digital finance and banking as I developed related proposals
• Designed, implemented, reviewed and enhanced the “Know Your Customer” (KYC), implemented an Electronic KYC and made it available on all alternative delivery channels.
- Beyond the Compliance department
• Implemented new compliance tools, optimized existing tools and migrated data to cope with new core banking implemented without affecting the day-to-day operations.
• Implemented the GDPR project across the bank's applications.
• Provided compliance training to +1000 of bank’s staff highlighting the implications of financial crime regulations and latest typologies.
Responsibilities
• Managed high profile customers (VIP and affluent customers) portfolios.
• Managed and supervised a head count of 4 staff members from senior bankers, to junior bankers, business and admin support.
• Full responsibility in managing the efficiencies of the business by controlling the cost and growing the business from all angles.
• Implemented white board meetings at the branch on a weekly basis for KPI and business assessment.
• Sharing views or market gleanings so as to establish a common approach on providing opinions to clients on investments and lending courses.
• Train and coach junior staff on operations and conduct of business and assist in the assessment of their performances for future career growth within the branch.
• Conduct senior level of due diligence and control on onboarding process, taxation management, with a designated signature from the Central Bank.
• Handled high level communication with internal and external parties.
• Assumed the position of the Trade Finance officer at the branch handling Trade finance documentation such as letters of guarantees, swift, letters of credit.
Key Achievements:
• Growing of wallet of market share with a proactive customer approach.
• Established a process for maintaining updated debtor files in compliance with regulations.
• Established customer segmentation of the branch's database.
• Developed a custom-made retail strategy for the branches database and customers’ profiles.
• Maintained a high level of customer expectations while ensuring a high rate of customers' issues resolution.
• Developed a portfolio of subsidized loans related to housing, green energy, etc.
• Develop cross sales capabilities within the branch's portfolio according to customer's debit ratio and appetite.
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