Office Manager
InCore Corp
Total des années d'expérience :25 years, 0 Mois
use a range of office software, including email, spreadsheets and databases, to ensure the efficient running of the office
manage online and paper filing systems
develop and implement new administrative systems, such as record management
record office expenditure and manage the budget
organise the office layout and maintain supplies of stationery and equipment
maintain the condition of the office and arrange for necessary repairs
organise and chair meetings with staff - in lower paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this
oversee the recruitment of new staff, sometimes including training and induction
ensure adequate staff levels to cover for absences and peaks in workload, often by using temping agencies
carry out staff appraisals, manage performance and discipline staff
delegate work to staff and manage their workload and output
promote staff development and training
implement and promote equality and diversity policy
write reports for senior management and deliver presentations
respond to customer inquiries and complaints
review and update health and safety policies and ensure they're observed
check that data protection laws are being adhered to in relation to the storage of data, and review and update policies
arrange regular testing for electrical equipment and safety devices
attend conferences and training
manage social media for your organisation.
• Identify staff vacancies and recruit, interview and select applicants.
• Allocate human resources, ensuring appropriate matches between personnel.
• Provide current and prospective employees with information about policies.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• Advise managers on organizational policy matters and recommend needed changes.
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
• Analyze training needs to design employee development, language training and health and safety programs.
• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
• Conduct exit interviews to identify reasons for employee termination.
• Investigate and report on industrial accidents for insurance carriers.
• Prepare personnel forecast to project employment needs.
• Prepare and follow budgets for personnel operations.
• Develop, administer and evaluate applicant tests.
• Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
• Maintains all registries for administration documents, contracts, company legal documents and ensures all are up to date.
• Reviews & approves all necessary documents for employee visa processing and liaises with PRO on submission of documents.
• Reviews all day to day payroll administration, from leave application, leave settlements, collecting and reviewing time sheets, and acts as initial contact for payroll queries.
Working for such Multi-nation company, I had various duties as an executive secretary working in commissioners and distributing company. I had to reinforce my skills when it comes to bonding our clients with our suppliers and following up with both sides to reach to a mutual convenience as well as linking several parties skipping the difference between cultures and languages. Of course, receiving delegates of our suppliers gave me a good opportunity to practice also booking tickets, accommodations and preparing touristic journeys.
Soon as I proved my capabilities and in 2001, I had the chance to be promoted as a Commercial Support Officer where I started to follow up closely client’s offers starting with their quotations and confirming orders, payment following up then following logistics and shipments’ details along with my own office duties, and accurate timing was the key to success.
Later on especially in 2005 I also had a great opportunity to be promoted as Corporate Services Manager, dealing with grand international corporations as BASF Ag, Hercules, Kronos, Bayer Ag, Dystar, Elastogran Italia, as well as Petrochemical Ind. Co., and Equate Petrochemical Co. as our office was representing specific departments in said companies, I really had to develop plans and strategies for different business purposes.
BA in French language and minor specialization in French, Spanish, Italian, German, and Russian for the students of Arabic, English, Translation and all the departments in the Mass Communication Faculty. Elective courses in French, Spanish, Italian, German, Korean, Chinese, and Russian are offered for all university students to give them the chance to learn new languages and cultures.