NMS/ITOM Architect
BASF
مجموع سنوات الخبرة :20 years, 2 أشهر
Responsibilities
• Providing subject matter expertise to BASF during implementation of the SolarWinds monitoring platform. Focusing on Infrastructure and Application Monitoring, Event Management, Analytics and Insights, through selection and implementation of best of breed NMS/ITOM/ITSM solutions.
Key Achievements
• Built monitoring, Event Management and CMDB for the Antwerp BASF Site
• Improved incident resolution time with up to 3 days in some areas, and improved the issue detection rate with over 50%
• Reduced losses caused by undetected outages, with 250K EUR
Responsibilities
• Architect and Implement the ServiceNow Operational Intelligence module to work with CA UIM. Gather 15000 metrics/sec and analyze patterns and raise proactive alerts where problems may occur.
Key Achievements
• Built the E2E solution (Connector Instance, Connector Definition, Metric collecting script, DB triggers, custom tables, stored procedures and cursors, having no vendor documentation )
• Increased the failure/issue detection with 60% using predictive alerting
Responsibilities
• Design and implementation of SolarWinds NPM/SAM/NTA/VNQM for the HQ and 140 additional sites worldwide. Integrate SolarWinds with ServiceNow; design and configure the CMDB integration with SolarWinds and SCCM; automation of incidents, service requests; LDAP integration.
Key Achievements
• Unify the world-wide monitoring under a single tool; increase the detection rate by 40%;
• Design the CMDB integration with various data sources (eg: SolarWinds, SCCM, ABAC Assets), and build the relationships
I am working on implementing a could-based event management platform, communicating with various monitoring tool (e.g Solarwinds, SCOM).
I have designed and implemented a new SolarWinds implementation for a major client of our, GEO-based, all HA'ed and DR'ed using FoE, and centralized into an EOC instance. There are 7 pollers in total, across all the GEOs. I'm also managing the SCOM implementation for the same client, monitoring the MS stack: ADDS/Exchange/SCCM/SQL/SharePoint/Skype for Business. I'm creating custom monitors/rules in order to address the client's needs.
Technologies used:
Windows Server OS
SQL 2005/2008/2012/2014
SNMP, WMI, WQL
Cisco Catalyst switches & routers
PerfMon
Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto, software, solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, California, United States. It provides products, technologies, including customers in the government, health and education sectors.
Role: Environment Engineer
I am working on a Global customer portal development project, which implies multiple applications. The technologies I work with are:
• Windows Server (2003/2008) including IIS and file services (permissions, shares)
• Clustering (Windows 2008, 2012 / Veritas)
• Data replication concepts and systems, Oracle/Microsoft SQL database, installation and configuration
• T-SQL scripting
The second project I’m involved in is the Migration of 3 individual applications designed for Asset Management to a centralized unified ERP solution (Microsoft Dynamics AX 2012 r2). I’m working on the security and data migration components.
- Design of the Integration component - Web Service -> Tibco -> AX AOS Server -> SQL
- Inter-domain trust relationship - working closely with the Cyber-Security team for the ports needed to be opened
- SQL 2012 install and configuration - MSCS Active-Active 3 OLTP DBs provisioned to 1.8 TB of storage
- Data manipulation and data mapping
Technologies:
Web services- IIS, SNMP, SQL, Clustering, Dynamic AX, RD Apps, SharePoint 2013.
Founded in 1999, SolarWinds delivers powerful and affordable IT management and monitoring software to over 100, 000 customers worldwide - from Global 1000 enterprises to small businesses. Named by Forbes as one of the top 10 fastest growing technology companies, SolarWinds is improving the way IT management software is developed, priced, purchased, delivered, and used.
Role: Application Engineer
The role involved solving the issues that our enterprise customers had with the suit of applications that we have. Also, I’ve dealt a great number of escalations coming from Tier 1, 2 and 3 engineers, and from sales engineering department. The applications are network monitoring applications, and are monitoring all types of network devices via well-known protocols like SNMP, WMI, NetFlow/jFlow etc...
Technologies:
• Microsoft OSs (2003(r2)/2008(r2))
• Linux/Unix environments in various distributions
• Cisco/Juniper/HP/Extreme/F5/Brocade/Riverbed network devices
• Virtualization solutions: VMWare/Citrix/HyperV
• Exchange 2007/2010, Active Directory
• MSSQL 2005/2008(r2) in single/cluster instances
• WSUS/WDS, DHCP, IIS 6 & 7 & 7.5.
Edata April 2009-April 2011
Edata is a Business Process Management software development company that builds complex BPM solutions for companies worldwide.
Role: Network Administrator
I was responsible with configuring and implementing the Microsoft platform in the company, also for implementing and configuring the ESXi 4.0 virtualization platform in the company. This was a major achievement for me and the company because of the cost reduction. I was the only one who manages the network, on software level also on hardware level.
I configured the following:
• Active Directory, DNS, DHCP, WSUS, WDS
• VMWare ESXi virtualization platform, vCenter Server 4
• Nagios Monitoring Tool - Developed own monitoring tool, called Phantom, based on Nagios
• SQL 2005/2008 Standard/Enterprise Server (sigle/cluster instance) - backup and restore, maintenance plans, Data replication and Log Shipping
• SCCM, SCVMM, SCOM 2007 R2
• IIS 6.0 & 7.0.
Technologies:
• Windows Server 2003, 2008
• Microsoft Exchange 2003
• Microsoft Office SharePoint 2007
GMG Media Box is an IPTV solution provider in Romania
Role: Network Administrator
I was responsible with configuring and implementing the Microsoft platform in the company.
I configured the following:
• Active Directory, DNS, DHCP
• SCCM 2007, WSUS, WDS
• SharePoint 2007
• Cisco switches, and routers.
Technologies:
• Windows Server 2008
• Microsoft Exchange 2007
• Microsoft Office SharePoint 2007
• Microsoft ForeFront.
With more than 10 years of experience in the Information Technology field, Cronus eBusiness is now one of the most important System Integrators on the domestic market, supplying the best quality turnkey solutions for his customers. Starting with July 2009, Cronus eBusiness has become CISCO GOLD Certified Partner, previous level (Silver Partner) being reached in July 2008.
Role: System Engineer
During my time here, I was a Network Administrator one of the most important ISP’s in Romania - Orange Business Services Romania, and for Cronus eBusiness. My tasks were to configure and administer their networks. All the networks were Windows based networks.
Technologies:
• Active Directory, DNS, Group Policies
• Exchange 2003, WSUS, WDS
• File Servers, Print Servers, IIS
• Cisco Networking Equipment (switches, routers, APs).
Established in 2001, Axway is a software and services company with more than 11, 000 customers in 100 countries, with offices around the globe. Our award-winning products, solutions and services enable the business-critical transactions required to accelerate performance within and among enterprises - while providing management, security and governance on interactions throughout business networks.
Role: Technical Support Engineer
I had to install and configure a 4 software package under various operating systems: Windows, Linux and UNIX (Solaris), I have to configure these software and to manage incidents appeared in flow configurations. As main achievements I can say that I solved a large number on incidents appeared in configuration of the software package in servers in France, Belgium and Holland as well as provided various solutions for the support teams in France, India and Belgium. For a period of 2 months, I had a training course in Belgium, to our main client’s headquarter.
Technologies:
Windows Server 2003, Linux and UNIX Solaris 8.
This is the main ISP and Cable TV provider in Romania.
Role: NOC Engineer
I was responsible with the technical support for the company's corporate customers. My main tasks were to configure special Cisco equipment, routing IP classes and solving every malfunction of the system for the company's corporate customers.
Technologies:
Windows, Linux and Cisco.
This is the main ISP and Cable TV provider in Romania.
Role: Technical Support Engineer
I was responsible with the technical support for the company's corporate customers. My main tasks were to configure special Cisco equipment, routing IP classes and solving every malfunction of the system for all the company's customers.
Technologies:
Windows, Linux and Cisco.
Cisco Networks, Operating systems and C & Java programming