Radwa El Hadidi, Spa Manager

Radwa El Hadidi

Spa Manager

Reborn Spa and Salons Managed by Ramee Hotels and Resorts Group

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Physical Education
Expérience
0 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 9 Mois

Spa Manager à Reborn Spa and Salons Managed by Ramee Hotels and Resorts Group
  • Émirats Arabes Unis - Dubaï
  • octobre 2017 à février 2018

Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
Plan or direct spa services and programs.
Train staff in the use or sale of products, programs, or activities. Assess employee performance and suggest ways to improve work.
- Check spa equipment to ensure proper functioning.
- Inventory products and order new supplies.
- Monitor operations to ensure compliance with applicable health, safety, And hygiene standards.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating
financial statements.
- Sell products, services, or memberships.

salon manager à NStyle International (Dubai)
  • Émirats Arabes Unis - Dubaï
  • novembre 2014 à février 2015

- Focus on incremental revenue (Up-selling).
- Dealing and resolving all customer’s complaint.
- Ensure that store is operated with efficient service standard and hygiene compliance.
- Ensure the monthly target is achieved and the rationale behind.
- Managed all reports directly to Area Operational Manager.
- Managed a team of “Nails, fitness, beauty therapists, sports and leisure attendants.

Éducation

Baccalauréat, Physical Education
  • à Bachelor of Faculty of Physical Education
  • mai 2001

شعبة عامة , علوم رياضية , علوم إدارة , علم نفس رياضي , تخطيط و متابعة

Specialties & Skills

Marketing Solutions
Action Plans
Training Plans
Iam a health and wellness professional and a certified with ten years in the spa and salon industry. In my current role as Spa Manager with Renew Salon and Spa I oversee the daily operations. Having self motivation and leadership style to lead my team to achieve the company target. Handling customer issues and ensure revenue maximization through all available packages.

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Customer service (Formation)
Institut de formation:
Solaris Head office
Date de la formation:
December 2007
Durée:
15 heures
Sales & Marketing introduction (Formation)
Institut de formation:
Solaris Head office
Date de la formation:
December 2007
Durée:
15 heures

Loisirs

  • البحث عن كل ما هو جديد في مجالي
    القراءة و البحث عن كل ما هو جديد في مجال ادارة النوادي الصحية و مراكز التجميل و الاطلاع على احدث الأجهزة المستخدمة داخل مراكز و عيادات التجميل