Radwa Elmasry, HR OFFICER

Radwa Elmasry

HR OFFICER

ARABTEC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, HOSPITALITY
Experience
22 years, 0 Months

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Work Experience

Total years of experience :22 years, 0 Months

HR OFFICER at ARABTEC
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2013

Manage a staff of onboarding specialists and Public Relations Officers within OPSA.
• Develop a master onboarding plan, policies and processes for the entire onboarding for physicians and related guidelines for physicians’ use.
• Ensure the smooth processing of physician candidates’ pre-arrival, arrivals and post arrival functions in Abu Dhabi
• Interacting with physicians in a professional manner via email, phone and in person
• Resolving conflicts when schedules change last-minute
• Closely liaising with the Mobilization Manager within Human Resources in order to align with the Mass Onboarding in CCAD
• Allocate resources appropriately for onboarding activities including, but not limited to: travel, visa processing, accommodation, housing and other related onboarding services.
• Regularly report to OPSA Director on a weekly basis and close to arrival daily regarding onboarding schedule for each physician’s schedule
• As needed, be available outside of working hours to resolve any visa/travel/accommodation and other onboarding related issues when physician arrives.
• Quality control of Onboarding functions in close collaboration with the Human Resources Department

SENIOR SALES MANAGER at GRAND MILLENNIUM ALWAHDA
  • United Arab Emirates - Abu Dhabi
  • June 2010 to September 2013

Create, improve and develop customer relationships \
Communicate with corporate accounts (locally & internationally)
Handles Conferences, Events, Incentive, Big Groups, (accommodation, banqueting and sometimes transportation)
Establish and maintain files on major active and prospective accounts within market area using S&C Fidelio & Opera
Maintain high profile and continuous visibility within the market area using direct sales, telephone contacts, written communications, free media, word of mouth, and other ways
Develop marketing & sales campaigns targeting tourist companies & agencies, corporate and individual clients
Provide constant feedback to the Director of Sales & Marketing on changing market conditions, upcoming challenges, and competition trends.
Arrange site inspections and entertainment related to the market for business development purposes
Establish and maintain effective employee relations
Perform related duties and special projects as assigned.

Sales Manager at Radisson Blu
  • Other
  • July 2009 to July 2010

Create, improve and develop customer relationships \
Communicate with corporate accounts (locally & internationally)
Handles Conferences, Events, Incentive, Big Groups, (accommodation, banqueting and sometimes transportation)
Establish and maintain files on major active and prospective accounts within market area using S&C Fidelio & Opera
Maintain high profile and continuous visibility within the market area using direct sales, telephone contacts, written communications, free media, word of mouth, and other ways
Develop marketing & sales campaigns targeting tourist companies & agencies, corporate and individual clients
Provide constant feedback to the Director of Sales & Marketing on changing market conditions, upcoming challenges, and competition trends.
Arrange site inspections and entertainment related to the market for business development purposes
Establish and maintain effective employee relations
Perform related duties and special projects as assigned.

MICE Sales Manager at Intercontinental Al Ain Resort
  • Other
  • August 2008 to July 2009

Create, improve and develop customer relationships
Establish and maintain files on major active and prospective accounts within market area using S&C Fidelio & Opera
Maintain high profile and continuous visibility within the market area using direct sales, telephone contacts, written communications, free media, word of mouth, and other ways
Develop marketing & sales campaigns targeting tourist companies & agencies, corporate and individual clients
Provide constant feedback to the Assistant Director of Sales & Marketing on changing market conditions, upcoming challenges, and competition trends.
Arrange site inspections and entertainment related to the market for business development purposes
Establish and maintain effective employee relations
Perform related duties and special projects as assigned.

Executive Assistant to CEO at Creative Hotels & Resort
  • Other
  • June 2006 to July 2008

Handled all telephone, email, mail and other communications between the CEO and others.
Supervised and directed other staff within the CEO’s office (admin assistant, driver, office boy).
Ensured that travel arrangements were coordinated and confirmed as per directions and specifications.
Created a registry of company-related issues to be presented for the CEO’s decision on a weekly basis.
Maintained complete discretion in regards to activities and information taking place within the CEO’s office.
Have had training at the events department for 6 month.

Administration Assistant - Group Coordinator at Joy Travel International
  • Other
  • May 2002 to June 2006

Handled all incoming and outgoing communications between company and employees, suppliers and clients
Assisted the Administration Manager in preparing a database for all company assets such as vehicles, mobile phones, hotels, in addition to company suppliers and vendors
Replied to inquiries and followed through with relevant parties
Assisted with conference and events management in addition to preparing marketing material for the company’s travel brochures

Education

Bachelor's degree, HOSPITALITY
  • at Cairo Institute of hotel and tourism (Travel management department )
  • May 2005

Specialties & Skills

Onboarding
Inductions
Induction
Administration
TEAM WORK

Languages

Arabic
Expert
English
Expert

Training and Certifications

YES (Certificate)
Date Attended:
June 2009
Valid Until:
July 2009

Hobbies

  • READING
    READ THROUGH HR RELATED BOOKS