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Radwan Ayoub, Business Solutions &  Program Manager

Radwan Ayoub

Business Solutions & Program Manager ·Al Faisaliah Group

Saudi Arabia

Bachelor's degree, Computer Science (BCS)

Work experience

Total years of experience: 23 years, 11 months

Business Solutions & Program Manager

February 2017 - Present

Al Faisaliah Group

Riyadh, Saudi Arabia

February 2017 - Present

Key Responsibilities:
• Defining project scopes, identifying, tracking, managing and resolving project issues and schedules to ensure the work is assigned /completed on time and within budget for the Group IT projects .
• Developing/reviewing/presenting requisite documents, governance, project capability, best practices, scope definition, proposals, implementation, support services and risk mitigation.
• Performing resource estimation for project team resources, assigning tasks, delegating authority and motivating team members to work together on the project. Providing updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Monitoring, tracking and reporting project status/progress to senior management. Recommending processes to improve quality and efficiency of project deliverables.
• Organizing training for project team, reviewing and restructuring methodologies to ensure team members attain standards of compatibility thus ensuring project deliverables are completed consistently and effectively.
• Serving as a team leader and providing guidance to staff to ensure the products are meeting key usability requirements to achieve organizational goals and objectives

Company industry:
Corporate Management Office
Job role:
Information Technology

Business Solutions and PMO Manager

February 2017 - Present

Al Faisaliah Group

Riyadh, Saudi Arabia

February 2017 - Present

Key Responsibilities:
• Defining project scopes, identifying, tracking, managing and resolving project issues and schedules to ensure the work is assigned /completed on time and within budget for the Group IT projects .
• Developing/reviewing/presenting requisite documents, governance, project capability, best practices, scope definition, proposals, implementation, support services and risk mitigation.
• Performing resource estimation for project team resources, assigning tasks, delegating authority and motivating team members to work together on the project. Providing updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Monitoring, tracking and reporting project status/progress to senior management. Recommending processes to improve quality and efficiency of project deliverables.
• Organizing training for project team, reviewing and restructuring methodologies to ensure team members attain standards of compatibility thus ensuring project deliverables are completed consistently and effectively.
• Serving as a team leader and providing guidance to staff to ensure the products are meeting key usability requirements to achieve organizational goals and objectives

Company industry:
Consumer Electronics
Job role:
Consulting

Business Solutions and PMO Manager

February 2017 - Present

Al Faisaliah Group

Riyadh, Saudi Arabia

February 2017 - Present

Key Responsibilities:
• Defining project scopes, identifying, tracking, managing and resolving project issues and schedules to ensure the work is assigned /completed on time and within budget for the Group IT projects .
• Developing/reviewing/presenting requisite documents, governance, project capability, best practices, scope definition, proposals, implementation, support services and risk mitigation.
• Performing resource estimation for project team resources, assigning tasks, delegating authority and motivating team members to work together on the project. Providing updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Monitoring, tracking and reporting project status/progress to senior management. Recommending processes to improve quality and efficiency of project deliverables.
• Organizing training for project team, reviewing and restructuring methodologies to ensure team members attain standards of compatibility thus ensuring project deliverables are completed consistently and effectively.
• Serving as a team leader and providing guidance to staff to ensure the products are meeting key usability requirements to achieve organizational goals and objectives

Company industry:
Consumer Electronics
Job role:
Consulting

Kaar Technologies

January 2014 - Present

Kaar Technologies

Doha, Qatar

January 2014 - Present

Worked as Project Manager & Delivery manager for Kuwait and UAE region .

Key Project: Kuwait National Petrolum Company (KNPC)
• Playing a key role in:
o Project Manager for the project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspects (resources, costing …etc )

Key Project: Qatar Government rollout project (Mawared)
• Playing a key role in:
o Project Manager for the rollout project.
o Responsible for five entities rollout (OM, PA, TM, PAY)
o Conduct the Fit Gap Sessions
o Conduct the UAT For the core and Advance HCM Modules.
o Share the SIT and UT testing in Quality system.
o Share in Negative and regulation testing for the other entities.

Key Project: Mezzan holding in Kuwait
• Playing a key role in:
o Delivery Manager for three project (rollout, Upgrade and BO implementation ).
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: OnCost in Kuwait
• Playing a key role in:
o Delivery Manager for BO and Mobility project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: Ahli Bank of Kuwait
• Playing a key role in:
o Delivery Manager for Successfactors implementation project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: M H Al Shaya in Kuwait
• Playing a key role in:
o Delivery Manager for SAP TRM implementation project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: QPMC
• Playing a key role in:
o Delivery Manager for SAP ERP implementation project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: CONARES Steel in Dubai
• Playing a key role in:
o Delivery Manager for SAP ERP implementation project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Key Project: STRATA Manifacturing in Al Ain
• Playing a key role in:
o Delivery Manager for SAP SNC implementation project.
o Responsible for client satisfaction
o Responsible for project delivery handling from all aspectes (resources, costing …etc )

Company industry:
Business Consultancy Services
Job role:
Management

Senior SAP HCM Functional Consultant

July 2010 - September 2016

Java Gulf

Riyadh, Saudi Arabia

July 2010 - September 2016

Key Projects to Credit:
• King Abdulaziz University (KAU in Jeddah)
• Saudi Geographic Survey (SGS in Jeddah)
• King Khaled University (KKU in Abha)

Highlights:
• Spearheaded a team of data cleansing and data migration from legacy to SAP HCM and SAP (ABAB and Net waver) developers during customizing on the company projects.
• Played a fundamental role in designing the Business Blue Print for OM, PA, Payroll, TM, ECM, ESS and MSS, PM, Training and EM, Travel Expense Management.
• Efficiently performed duties as project manager on MOH Referral System project.

Key Responsibilities:
• Comprehending organizational business goals/objectives/ strategies to help in designing and implementing new business systems aligned with the business vision and existing/future requirements.
• Defining project scope, identifying, tracking, managing and resolving project issues and schedules to ensure the work is assigned /completed on time and within budget.
• Developing/reviewing/presenting requisite documents, project capability, best practices, scope definition, proposals, implementation, support services and risk mitigation.
• Performing resource estimation for project team resources, assigning tasks, delegating authority and motivating team members to work together on the project. Providing updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Monitoring, tracking and reporting project status/progress to senior management. Recommending processes to improve quality and efficiency of project deliverables.
• Organizing training for project team, reviewing and restructuring methodologies to ensure team members attain standards of compatibility thus ensuring project deliverables are completed consistently and effectively.
• Serving as a team leader and providing guidance to staff to ensure the products are meeting key usability requirements to achieve organizational goals and objectives.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Senior Technical Consultant (Continued)

May 2008 - May 2010

Oger Systems (Continued)

Riyadh, Saudi Arabia

May 2008 - May 2010

Key Responsibilities:
• Prepared all project schedules and plans, issued full schedules of work to client/ involved parties for approval, assigned all required resources to the project, monitored actual project progress against agreed schedules and plans to ensure completion within specified time/ budget.
• Performed resource estimation for project team resources, provided updates/ adjustments to project plan as necessary to ensure project continues to meet key deliverables.
• Accountable for database RAC Installation for Shura Console, prepared documentation required for project SDLC inclusive of MD050, MD060 and MD070.
• Organized documents for planning, administered and allotted tasks to developers and DBA, provided support in pre-sales activities, estimated the MAN days required for new projects and presented the technical benefits and features for execution of Oracle E-businesses.
• Spearheaded the team to complete the technical tasks in Shura and Wataniya Projects thus ensuring the project delivery within agreed time frames.
• Performed various DBA tasks inclusive of installation, up gradation, applying patches, cloning and operating systems like Linux, UNIX and windows, planned and integrated between Oracle E-Business and Admin Communication Module using web Services and Java Concurrent Program for smooth functioning.
• Developed new oracle forms, prepared various reports including RDF Reports, XML Reports, OAF (WebPages), Personalization, ALERTS, Java Concurrent Program, AME (Approval Management) and workflow in different company projects.

Company industry:
Business Support Services
Job role:
Information Technology

Senior Technical Consultant

May 2008 - May 2010

Oger Systems

Riyadh, Saudi Arabia

May 2008 - May 2010

Key Projects to Credit:
• Saudi Oger Project: Asset Tracking Module, Oracle Forms, Housing Module and Workflow
• Shura Project: Budget Preparation, Oracle Forms, Build SOA Integrations between Oracle E-Business and Admin Communication using BEPL and Web Services, assist in designing the solution for oracle SSO and integrate it with Oracle E-Business, Budget Transfers and Workflow
• Wataniya Project: Booking and Reservation System, Web Application (OAF) and Workflow

Highlights:
• Actively involved as a team member of the team that built the www.Englandlovers.com using JSP and SQL server 7 for building the database.
• Played a pivotal role in devising a site for online tour reservation using ASP Oracle 7 as database and upgraded it by means of ASP.NET and SQL server 2000
• Instrumental in designing an E-Commerce Store and Real-Estate Websites using HTML, CSS, VBScript, Java Script, ASP and MS Access as database.
• Expanded the site for European ITC centre www.europeanitc.com and London Educational Centre www.lec-jordan.com
• Spearheaded different works on other languages inclusive of PROLOG, C, Pascal, C++

Key Responsibilities:
• Performed several duties related to Oracle E- Business technical team leader and Oracle SOA Integration Manager, spearheaded 6 developers and DBAs, assigned tasks, delegated authority and motivated team members to work together on the project.
• Oversaw all phases of project lifecycle inclusive of conceptualization, development and implementation in line with organizational policies and procedures.
• Planned, controlled and managed project resources to best meet project objectives and adhere to project scope, time and cost constraints.

Company industry:
Business Support Services
Job role:
Information Technology

Senior Application Server Administrator, Analyst Programmer

July 2003 - May 2008

Omnix Saudi (Omnix International)

Riyadh, Saudi Arabia

July 2003 - May 2008

Highlights:
• Successfully developed applications in Ministry of Water Organization as part of a team using Oracle.
• Played a vital role for installation of Database RAC for various projects inclusive of Tashilat and Border Guard project and configured the Oracle Fail Safe for the Application on Oracle Application Server 10g.
• Effectively contributed in building more than 10 Analysis Documents to other new systems for the company

Key Responsibilities:
• Compiled user requirements to design detailed program specifications encompassing user interfaces, security/control and performance requirements.
• Acted as an Oracle Application Server 10g Administrator for all company customers, thereby undertaking ongoing tuning of database instances to enhance efficiency of applications, implemented/enforced security of all databases.
• Developed Oracle Systems(6i)on the Government Section inclusive of HR and payroll, government financial management, stock/custody management, incoming/outgoing correspondence management/purchase systems.
• Upgraded the Oracle Systems(6i)to Oracle 10g with application server and contributed in upgrading Oracle Systems(6i)to the web in (.NET, JSP, ADF) on Oracle Jdeveloper technology in adherence to company policies/procedures.
• Assisted the clients in identifying/resolving Oracle database administration related issues. Enforced/maintained database constraints to ensure database integrity and manage effective resource sharing amongst applications.
• Examined user requests to generate customized reports, assisted the users in executing reports. Administered Oracle System activities for creating users, profiles and functions.
• Developed client/server and web applications on.NET and JDeveloper(ADF). Created and managed the purchasing and requisitions work flow.
• Continually endeavored to improve the quality and efficiency of services provided by the department whilst adhering to information security and regulatory compliance.

Company industry:
Software Development
Job role:
Information Technology

IT Trainer and Developer

July 2002 - July 2003

London Educational Centre (LEC)

Amman, Jordan

July 2002 - July 2003

Key Responsibilities:
• Gathered and documented business requirements to develop design specifications for applications, subsequent to client approval using Visual Basic. NET.
• Accountable for designing and development of web pages, posted solution sets and grades as required to assure quality of the same.
• Handled all tasks associated with implementation of web applications using ASP.NET, ADO.NET, C#, VB.NET, VB 6.0, JAVA and ASP as per the client specifications.
• Liable for networks installation and maintenance, administered N/W equipments, provided troubleshooting and rectification for N/W issues, monitored activities relating to backups, anti-virus updates and other technical matters enabling glitch-free operations.
• Evaluated latest/most innovative technologies, to help organizations achieve established goals in an efficient and effective manner.
• Designed and managed N/Ws within the organization, introduced new systems/ equipment, ensured updates and maintenance are performed on current systems to keep up with the changing organizational needs.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

Zarka Private University

August 2001

August 2001

Bachelor's degree, Computer Science (BCS)

Jordan

Trainings, Courses and Certification: • SAP Certified Development Associate – ABAP with SAP Net Weaver 7.0 • SMI310: Implementation Projects with SAP Solution Manager • Oracle ODI (Oracle Data Integrator) Workshop • Oracle SOA (Service Oriented Architecture) Workshop • Oracle IDM (Identity Management) Workshop • Oracle Java ADF - JSF Workshop • OracleAS Portal 10 G : Build Corporate Portals Certificate • Application Server Administration Workshop • Oracle Application Server Admin. II Technical Workshop • OracleAS Portal 10 G: Build Portalets with PL/SQL or JAVA Certificate • Oracle JDeveloper 10g ADF Workshop • Implements Oracle Workflow 3.0 Certificate • Introduction to Visual Basic .NET Programming with Microsoft .NET Certificate • Developing Microsoft ASP.NET Web Applications Using Visual Stadio .NET Certificate

Skills

ERP

Expert

SAP HR

Expert

SAP

Expert

Technical Management

Expert

Oracle Application Server

Expert

IT Related Skills: MS Office, ABAP, Webdynpro, SAP Solution, SAP LSMW, ASP.NET, VB.NET, C#

Expert

Oracle Database 9i and 10g: Installing, Administering, Troubleshooting and Performance Tuning

Expert

Project Management, System Analysis, Administration and Up-gradation, Application Development

Expert

Technical Management, Oracle Certified Professional (OCP) DBA, Database Administration

Expert

Web services and XML, SQL, PL/SQL, Oracle Forms, Oracle Reports, PROLOG, C, Pascal, C++

Expert

IT Related Skills: MS Office, ABAP, Webdynpro, SAP Solution, SAP LSMW, ASP.NET, VB.NET, C#

Expert

Operating Systems:Linux (Red Hat),Solaris,Sun,UNIX,Ms Windows NT/95/98/2000/2003/2008 R2

Expert

Developed Web Applications with Microsoft Visual Basic .NET and Microsoft Visual Studio .NET

Expert

System Development Life Cycle (SDLC), Certified in SAP Human Resource (HR) and ASAP Methodology

Expert

Analytical Ability, Critical Thinking, Decision Making and Problem Solving, Time Management

Expert

Leadership, Team Building, Motivation, Communication, Ability to Work under Pressure

Expert

IIS, PWS, Apache, Oracle JDeveloper, Visual Studio, FrontPage, Photoshop, Macromedia Flash

Expert

Knowledge of Oracle Applications Modules: GL, AP, AR, FA, EAM, INV, PUR, HR, PAYROLL, IPR, HRSS

Expert

Operating Systems: Windows 7/ Windows 8 / XP / Vista , Ms-Dos

Expert

ERP

Expert

SAP HR

Expert

SAP

Expert

Technical Management

Expert

Oracle Application Server

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
SAP Certified Development Associate – ABAP with SAP NetWeaver 7.0
SAP Certified Development Associate – ABAP with SAP NetWeaver 7.0
Jan 2011
THR10 - THR12
SAP HCM Configuration
May 2011
SMI310 : Implementation Projects with SAP Solution Manager
SMI310 : Implementation Projects with SAP Solution Manager
Jan 2011

Hobbies and interests

Chess