Operations manager
The Hot Dog Stand
مجموع سنوات الخبرة :24 years, 11 أشهر
INTERCONTINENTAL HOTEL DFC (2010-2011) Asst. food and beverage manager
• Opening and closing procedures of restaurants
• Execute end of the day and accounts including bill checking
• Providing guest satisfaction daily at all times
• Handling complaints and problem solving
• Following up with staff meeting and preparing weekly rosters
• Organizing all kinds of events in the restaurants
Restaurant Manager: Shakespeare and co Dubai, UAE (2006-2010)
• Oversee all restaurant and sometimes catering operations,
• including cash handling, invoices, inventory, accounting and data entry.
• Supervise staff of 30. Hands-on management style. Supervisor praised my enthusiasm and skills in customer service and ability to coordinate events and parties.
Restaurant Manager: spoon Night Club Beirut, Lebanon (2004-2006)
• preopening and opening
• Set up interior, stocked bar, scheduled staff, developed menu.
• set up kitchen equipment and managed staff of 12
• . Promotion 3 times within the organization
• . Also coordinated private parties and booked bands.
Bartender and headwaiter: element pub restaurant Beirut, Lebanon (2001-2004)
• Handled bartending, customer relations, stocking and related duties.
• Participated in regular seminars on time management, teamwork..
Head waiter and shift in-charge: Entrecote de Paris Beirut Lebanon (1999-2001)
OTHER FACTS
* Ten years of experience in restaurants
* Well-knowledge throughout Dubai
* With superior knowledge of
food and spirits.