Operation Manager
Seven Group Companies
مجموع سنوات الخبرة :24 years, 11 أشهر
Handle all staff Ministry of Foreigner Affairs (MFA) and Ministries of Interior (MOI) related concerns in different office location in Lusail, Dafna, and Salwa.
•Manages the contract deliverables for landscaping services, pest control services including security services. Ensure that clients are provided with the highest quality products and industry standards services.
•Manages the over-all cleaning and hospitality services, office waiters and waitress services.
•Check and review the MSDS for all chemicals used in the performance of all related cleaning and pest control services.
•Inspection of staff accommodations according to government regulated standards.
Key Performance indicators:
•Monitor daily, weekly and monthly inspection reports of all related soft-services including daily toolbox of service employees onsite.
•Ensure budget against expenses are carefully observe, review and well utilized.
•Manages the quarterly internal and external customer performance satisfaction to achieve maximum total satisfaction rating.
Maintains primary responsibility for the efficient delivery of all General Services Department services. Coordinates and supports supervisors and departmental employees activities to ensure the most efficient and equitable delivery of all departmental services.
•Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors expenditures in assigned area to assure sound fiscal control; prepares annual budget requests;
•Contributes to the implementation of the General Services’ department strategies and plans as appropriate to the improvements of services and meeting objectives and are carried out with due diligence.
•Ensure implementation of ORYX GTL’s mandated policies and procedures. Coordinate facilities maintenance services of new Doha office location.
• Security emergency response services, door, locks and safe installation. They can also provide, configure, implement and maintain modern security devices such as security alarms systems, data collections and processing systems and CCTV.
• Office move of office equipment during change of locations can be extremely stressful for both the managers and employees within a building; a facilities management company can manage the full office move process, ensuring the protection of your equipment during an office move, management of dilapidations and office fit outs.
•Check and review and MSDS for all chemicals and cleaning used in the performance of all related cleaning and pest control services.
•Inspection of staff accommodations according to standards.
Budgeting & Cost Control
•Assist in the preparation of General Services’ budget using inputs, actual expenses data, records, and financial performance versus the budget so that the department is aware of anticipated costs and savings.
•Ensure unsatisfactory performances are identified and potential improvement opportunities are capitalized upon.
Key Performance indicators:
•Effective management of resources and services.
•General Services’ annual budget, contracts management and expenses.
•Internal and external customer performance satisfaction.
•Frequency of feedback and appraisal meetings.
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