Head of restructuring and Operation Analysis
Kuoni Global Travel Services
مجموع سنوات الخبرة :22 years, 4 أشهر
Key Achievements:
• Increased sales-staff productivity by providing clear direction and mapping and reallocating correct market to right person though regular meeting with VP and Head global sales
• Increased USA and north Americas revenue from -31% to -11% on the first 3 months through market, process and staff analysis and applied different approach methods
• Implemented new strategy and increased trading customers by 17% in three months
Duties and responsibilities:
• Analyze mainframe data to support relevant sales and segmentation strategy
• Create, maintain and analyze sales pipeline data to support a performance driven sales organization
• Conduct campaign evaluations, delivering findings to sales leadership team
• Leads projects to develop system solutions to improve overall BI
• Develop, prepare regular scorecard and dashboards to internal stakeholders
• Build collaborative, cross functional relationships to function in high performing team environment
Key Achievements:
• Find insights and analysis into the new territories (US and South America) to expand the business by localising operations
• Increased revenue by 12% over 12 months through market analysis and different approach methods
• Increased market share by 5% over 24 months by helping to grow the business in the US and America
Duties and responsibilities:
• Provide weekly and monthly performance reports, trackers and commentary
• Planning and monitoring business performance
• Supporting the senior managements with managing information to produce high quality reports for internal and external business support
• Analysing companies selling prices against main rivals and make reduction recommendations to increase revenue
• Translating and simplifying raw data for the relevant department to take appropriate action to improve business portfolio
• Produce league table report on the worst performing cities. Plan and strategies recommendations to improve performance and increase revenue
• Create scenarios and pivot table reports for directors to make sound internal and external strategic decision
Key Achievements
• Saved cost of Opex by 7% through introducing “IVR” (invoice verification system) to automate invoice processing.
• Improved creditors days from 45 days 35 days through introducing a Virtual credit card payment portal.
Duties and responsibilities:
• Reviewed the performance of competitors and report on key issues to management Accounts
• Reconciled the balance sheet
• Prepared the Profit and Loss report
• Reconciled 5 bank accounts in multi currency including GBP, EUR, USD
• Consolidated 3 sets of financial accounts on a monthly basis
• Engaged in benchmarking studies to establish areas of potential operational improvement
• Assisted in the determination of product pricing in relation to features offered and competitor pricing
• Managed the capital budgeting process, based on constraint analysis and discounted cash flow analysis
• Balance Sheet and Cash Flow analysis & reporting on monthly KPIs and profit estimates to senior managements.
• Investigated and resolved any accounts queries and variances with relevant department
• Reconciled and investigated Petty cash
• Posted month end accruals and prepayments
• Arranged financing for equity and debt
• Balance Sheet and Cash Flow analysis & reporting on monthly KPIs and profit estimates to senior managements.
• Provide support to finance team to improve business and financial projects
• Support quarterly insights presented to Controller, CFO, and Investor Relations on the Balance Sheet and Cash Flow
• Collaborate closely with assigned field locations to ensure alignment throughout the closing process
• Performed reviews and provide accounting related guidance to field locations
• Support Controller's Group leadership team with ad hoc requests
• Run the financial side of the business (Completing P & L and Statement of Financial Position on quarterly basis, VAT return and payroll)
• Lowered companies cost of sales by 20% through negotiating better pricings and deals
• Managed relationships with internal and external clients to increase revenue and increase profit
• Worked with store managers to gain better flow of management information for reporting profitability on store performance and staff time allocation
• Implemented policies to ensure customer care and quality of service and products are to the highest
• Recruited and inducting staff alongside the dedicated store manager where necessary
• Automated manual cash-register process and synchronizing all store’s systems into one server for faster information availabilities and decision making
• Increased sales by 45% and have brought up loss making store into profit
• Slashed cost of goods 25% by negotiating pricing with suppliers, while ensuring high quality of products and services
• Being a driving force behind the positive results for the stores
• Ensured that the financial side of the business run smoothly and efficiently
• Forecast and budget sales, cost of sales and staffing cost to stay within company’s budget
• Awarded ‘Manager of the Year’ out of the 60 outlets by the company in 2005