Admin Assistant / Office & Store In-charge
New View Ideas
Total des années d'expérience :14 years, 9 Mois
• Perform administrative duties such as filling, records keeping, word processing / data entry and perform variety of other office tasks such as faxing, checking emails and internet research
• Maintain the staff attendance & Leave records.
• Preparing office supplies inventory and documents, Taking order, reservation and inquiry thru email / phone and online.
• Making and monitoring of DEWA, ETISALAT, checks, contracts office supplies, monthly sales and expenses, etc.
• Responsible in making cheque and cash voucher of payroll & disbursements and making all transaction in the bank, includes the withdrawing, depositing and receiving cheque and documents.
• Responsible for apply/renew trade license, chamber, registering new agreements for new clients and other PRO works.
• Responsible for import & export shipments to all GCC, Middle East and European countries.
• Handling employee’s petty cash, travel expenses, booking air tickets, mobile, car expenses such as salik, petrol and parking.
• Additional responsibility in maintaining the office infrastructure, installing recommended software’s and troubleshooting system hardware.
• Handling Customer queries and resolving.
• Processing Customer complaints and request.
• Weekly and Monthly report generated.
• Solve the Appeals and sending reports to the Client’s
• Conducting team Meeting and Generating Client report.
Worked as Customer Support Representative for Airtel customer care. Giving welcome call to the new postpaid customer and explain about the Product details and billing details. Took the service request from the customer and weekly report generating and send the report to the service manager.
Installation of all new hardware systems and software for networks.
Install, configure and maintain network services, equipment and devices.
Support administration of servers and server clusters.
Manages all system back-up and restore protocol.
Plans and supports network and computing infrastructure.
Perform troubleshooting analysis workstations and associated systems.
Monitoring system performance and implementing performance tuning.
Manage user accounts, permissions, email, anti-virus, anti-spam.
Oversee software and network security.
Perform routine network startup and shutdown procedures and maintain control records.
Design, configure, and test computer hardware, networking software and operating system software.
Configuring Outlook Express
Managing server and file, print and domain servers.
Install, troubleshoot, and support computers and all operating systems and Windows platform.
Backup recovery, antivirus updating and installation.
System configuration and maintaining.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Maintain logs related to network functions, as well as maintenance and repair records.