Special Education Learning Facilitator
Rainbow Centre
مجموع سنوات الخبرة :6 years, 10 أشهر
- Facilitated a safe and inclusive learning environment for students with Autism Spectrum Disorder (ASD) and Multiple Disabilities (MD), creating and implementing engaging lesson plans while collaborating with allied professionals to design and execute Individualised Education Plans (IEP) for each student. Hosted parent-teacher meetings and actively contributed to organisational goals and objectives.
- Managed and executed the organisation's annual report for FY 2021/2022, designed various marketing materials and maintained cohesive brand identity on social media platforms, leading to significant increases in reach. Actively engaged in community outreach programmes and facilitated the planning and execution of annual events.
- Managed and executed comprehensive marketing and public relations campaigns for clients across diverse industries, ensuring increased brand visibility through online and print media placements, while also handling media inquiries and tracking feedback. Produced engaging content for social media platforms and executed on-site events in collaboration with external suppliers/vendors.
- Managed and processed over 30 VIP calls daily, cultivating customer relationships through answering enquiries and resolving disputes by proactively leveraging on problem-solving skills and product expertise, resulting in reduced wait time.
- Managed the Singapore office and provided administrative and secretarial support to partners and associates. Managed calendars, travel arrangements, meetings, minute-taking, deliveries and monthly office expenses.