RAFIKUL HASSAN, sales representative

RAFIKUL HASSAN

sales representative

S.C.A Service PVT. LTD

Lieu
Inde
Éducation
Master, English Hons.
Expérience
0 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :0 years, 3 Mois

sales representative à S.C.A Service PVT. LTD
  • décembre 2006 à février 2007

Core Competencies Evolved

•Abilities in harmoniously managing day to day tasks with a talent for Operations, Administration, Facilities Management, Customer Servicing in line with Industry Best Practices.
Career Highlights
•Holds the distinction of managing multiple tasks.
•Significant experience of developing and working with core management group geared towards optimising Customer Service Operations and Service deliveries

Adapt in creating & implementing innovative systems; laying down SOPs for streamlining overall departmental operations to increase client retention and customer satisfaction levels

CSR(Customer service representative) à BAJAJ ALLIANZ LIC LTD
  • décembre 2008 à

Location - Seuri, Birbhum


•Supervising the Operations, with a professional work environment.
•Data entry.
•Monitoring activities related to internal and external clients queries.
•Monitored Tele-Calling Process for Customer Contact ability for various service related issues.
•Taking care of daily basis overall administrative control


Achievement :

•Two Certificates of Excellence

Éducation

Master, English Hons.
  • à BURDWAN UNIVERSITY BURDWAN UNIVERSITY
  • janvier 2010
Baccalauréat, English
  • à SAINTHIA ABHEDANANDA MAHAVIDYALAYA BURDWAN UNIVERSITY
  • juin 2006
Etudes secondaires ou équivalent, science
  • à KAIJULI HEM CHANDRA HIGH SCHOOL
  • janvier 2003

Specialties & Skills

Administration
Accounting
Customer Interactions
ADMINISTRATION
COMPUTER SKILLS
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
CUSTOMER SUPPORT
DATA ENTRY
FACILITIES MANAGEMENT
INSURANCE
SUPERVISORY SKILLS

Langues

Anglais
Expert
Hindi
Expert

Formation et Diplômes

Bachelor of Education (B.Ed) Training (Formation)
Institut de formation:
Krishna university
Date de la formation:
August 2015
Durée:
2800 heures

Loisirs

  • Watching Good Movie and playing cricket
    Like to play cricket and watching movie