Raghad Alkhawaldeh, Research Associate

Raghad Alkhawaldeh

Research Associate

United Health Services (UHS)

Location
Jordan
Education
Master's degree, Industrial and Systems Engineering
Experience
1 years, 9 Months

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Work Experience

Total years of experience :1 years, 9 Months

Research Associate at United Health Services (UHS)
  • United States
  • May 2015 to December 2015

Perform statistical analysis and data mining on patient health spending data to identify high, medium, and low cost
patients.
Provide recommendations, preventive actions, and interventions for cost reduction of high and medium cost patients.
Use lean Six Sigma tools in improving scheduling cardiac patients for tests and operations.
Redesign, simplify, and summarize cardiac patients packets (care instructions).
Use lean tools in improving the clinical coding process and improve the communication between hospitalists and
coders.
Perform time studies for analyzing clinical coding steps, identify bottlenecks, and provide potential solutions.
Statistical benchmarking with near healthcare facilities.
Update lists of performance measures to evaluate different departments at the hospital.
Worked closely with care management to solve technical issues and provide steps of data extraction and
communication.

Research Associate at Watson Institute for Systems Excellence
  • United States
  • September 2014 to May 2015

Conducted research for best practices to improve international graduate students recruitment at Binghamton
University.
Benchmarking with leading universities and investigating methods applied in recruiting international graduate students.
Conducted and analyzed survey studies to obtain students’ feedback.
Improved services in the advising office by interaction and communication with advising office staff and students.
Assisted in data collection and time study for building simulation model.

Trainee at Royal Scientific Society
  • Jordan - Amman
  • June 2013 to August 2013

Testing Samples using different instruments for compliance to standards.
Perform Non-Destructive Tests on metallic samples.

Trainee at Toyota Central Trade & auto Co.
  • Jordan - Amman
  • June 2011 to July 2011

Data entry and customer Service.

Education

Master's degree, Industrial and Systems Engineering
  • at State University of New York at Binghamton
  • December 2015
Bachelor's degree, Mechanical Engineering
  • at Jordan University for Science and Technology
  • January 2014

Specialties & Skills

Data Analysis
Six Sigma
Data Mining
Minitab
Microsoft Office
Microsoft office

Languages

English
Expert

Training and Certifications

Engineering training (Training)
Training Institute:
Royal Scientific Society
Date Attended:
June 2013

Hobbies

  • reading, nutrition, volunteering