Raghad Shalabi

• Monitor and analyze security events and alerts to identify potential threats and suspicious activities.
• Perform initial triage and escalate security incidents in accordance with SOC playbooks and SLAs.
• Work extensively with Trend Micro Vision One for threat visibility and investigation support.
• Prepare SOC reports, including incident summaries and operational metrics.
• Conduct system health checks to ensure platform stability and continuous monitoring coverage.
• Support onboarding and training of new SOC team members as an assistant buddy.

• Gained hands-on experience with Trend Micro Apex One, Deep Security, and Vision One platforms.
• Worked with XDR/EDR technologies to understand advanced threat detection and response workflows.
• Assisted in analyzing security incidents and understanding enterprise SOC environments.
• Developed practical exposure to endpoint security, threat correlation, and incident handling processes.