raghavendra gowd, Network Specialist

raghavendra gowd

Network Specialist

Capgemini

Location
India - Bengaluru
Education
Master's degree, Project management
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

Network Specialist at Capgemini
  • India - Bengaluru
  • My current job since January 2011
Network Planning/Implementation Engineer at GIGA SQUARE TECHNOLOGIES
  • November 2009 to November 2011

City: Bangalore

GIGA SQUARE TECHNOLOGIES is a networking /Software solutions company providing manpower and ‘network integration solution’ to almost every big or medium company in India; I have been assigned for the projects NTPC India /Tec pool Clients.

Key Responsibilities Handled

• Tear one Trouble shooting on LAN & WAN Infra Structure
• Troubleshoot day-to-day network problems in operations under strict SLA norms, avoiding downtime
• Implementing security policies using ACL, AAA (TACACS+ & RADIUS)
• Dealt with monitoring tools like network E-Health, etc.
• Maintaining Network redesign for branches / Campus Locations.
• Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP.
• Documentation and change control.
• Working on troubleshooting of complex LAN/WAN infrastructure.
• Administration of Cisco 11.x and 12.1 versions.
• Monitoring all Cisco equipment’s using Spectrum Tools.
• Involved in SNMP Network management.
• Upgrading and backups of Cisco router configuration files.
• Implementing and maintaining backup schedules.
• Performing monthly Capacity reports & Daily Checklist as part of monitoring Network Stability

Customer support Engineer at CMS Technologies Ltd
  • India
  • July 2007 to October 2009

CMS is a networking solutions company providing manpower and ‘network integration solution’ to almost every big or medium company in India & oversees; I have been placed to the Arvind Life style & TNS India as part of the Projects
• Managing the Network routes.
• Installing, Configuring and Troubleshooting the Cisco routers and switch’s
• To troubleshoot day-to-day network problems in operations under strict SLA norms, avoiding downtime
• Maintaining and Troubleshooting the DHCP, DNS servers
• Configuring routing protocols, vlans, STP, HSRP and VRFs
• Monitoring, Optimizing, and Troubleshooting System & Network Performances
• Implementing VLANS.
• Routing Protocol (OSPF, EIGRP, IGRP, RIP, IS-IS, BGP), Routed Protocol (TCP/IP, IPX).
• Implemented traffic filters using Standard and Extended access-lists,
• Implementing Password Policies.
• Implementation of DHCP, DNS, FTP, TFTP,
• Implementing STP, RSTP, VTP, PSTP, DTP, HSRP.
• Implementing Inter VLAN Routing, Router on Stick, Multilayer Switch.
• Implementing L 2 Ether Channel, L3 Ether Channel.
• Maintaining and Troubleshooting Network Related Issues for Existing And New Networks (LAN/ WAN).
• Maintaining and Troubleshooting, Support to Dial-Up, (ISDN) Leased Lines.
• Inventory management

Associate consultant at Capgemini Solutions Private Limited
  • November 2011 to

Project Details: AXA Technologies shared services

Career Summary:
• Cisco technology knowledge in design, administration, implementation and support.
• Good knowledge of deploying and troubleshooting IP protocols.
• Experience on layer 3 routing and layer 2 switching.
• Vendor management
• Dealing with escalating problems.
• Efficient use of Microsoft VISIO as technical documentation and presentation tools.
• Excellent experience in Network Planning, Implementing, Configuring, Troubleshooting and Testing of networking system.
• Change management process
• Inventory management
• Accountable for Service Delivery in the shift for L2 Operations and Internal SLA’s - ensure 100% compliance.
• ADOC requests
• Performance analysis of WAN using tools - Riverbed, CACTI
• Effective Incident / Problem /Change Management - error free marshaling of Incident and Problem tickets.
• Troubleshoot any WAN issues reported across the enterprise.
• Ensure quality standards are met by the team (Ticketing Tools - Service Center, Remedy, Live link & Task Management).
• Client & Vendor Management - escalations and building relationship-
• Drive chronic issues, actively involve and drive Situation Management Events (SME’s) which has the highest impact to client and ensure timely resolution within SLA Guidelines.
• Assist the CLIENT with resolving any network connectivity issues, initiate measures for prompt rectification.
• Co-ordinate with Network Engineering teams and assists them in case of any Configuration/ troubleshooting activities.
• Coordinate Network repairs with network testing assignments and circuitry repairs designed to maximize operating capacity with vendors

Network Engineer at GIGA Square Technologies
  • to
Customer Support Engineer at CMS Technologies
  • India
  • to

Education

Master's degree, Project management
  • at University of Mysore
  • April 2014
Bachelor's degree,

Bachelor's degree, Electronics and communication

in

Specialties & Skills

Languages

English
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Hindi
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