Raghda Magdy, Talent Acquisition Senior Specialist – CSO, Jeddah RSO, Operations KSA &NAL

Raghda Magdy

Talent Acquisition Senior Specialist – CSO, Jeddah RSO, Operations KSA &NAL

Magrabi Retail

البلد
مصر - القاهرة
التعليم
بكالوريوس, English Language and Literature Faculty of Arts
الخبرات
14 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 9 أشهر

Talent Acquisition Senior Specialist – CSO, Jeddah RSO, Operations KSA &NAL في Magrabi Retail
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مايو 2016

• Searching & screening CVs
• Interviewing & recruiting potential calibers for Magrabi stores Egypt, KSA & NAL using top grading interviewing methodology.
• Interviewing & recruiting potential calibers for Magrabi CSO & RSO using top grading interviewing methodology.
• Interviewing & recruiting potential calibers for Luxottica using top grading interviewing methodology.
• Preparing tracking & sourcing reports.
• Preparing Analysis reports.
• Preparing Letters of appointment for accepted candidates.
• Preparing promotion letters.
• Filtering Magrabi’s recruitment mail and distribute the mails according to regions.
• Creating purchase orders on SAP for the invoices of the Human Capital department.
• Attending job fairs in Egypt & Lebanon.

Recruitment Specialist في Magrabi Retail, Corporate Office
  • مصر - القاهرة
  • أبريل 2013 إلى مايو 2016

• Searching & screening CVs
• Interviewing & recruiting potential calibers for Magrabi stores Egypt & NAL
• Interviewing & recruiting potential calibers for Magrabi CSO.
• Interviewing & recruiting potential calibers for Luxottica.
• Preparing Letters of appointment for accepted candidates
• Preparing promotion letters.
• Filtering Magrabi’s recruitment mail and distribute the mails according to regions.
• Member in HAY project for Job Analysis & Job Description.
• Creating purchase orders on SAP for the invoices of the Human Capital department.
• Attending job fairs in Egypt & Lebanon.

Human Capital Administrator في Magrabi Retail, Corporate Office
  • مصر - القاهرة
  • أبريل 2012 إلى أبريل 2013

1. Maintain office files
2. Meeting rooms reservation
3. Hotels booking
4. Airline tickets booking
5. Answering incoming calls & transferring them
6. Mail distribution
7. Preparing reports
8. Filtering CVs
9. Calling Candidates for Interviews
10. Sending and receiving shipments through DHL and Aramex

Customer Service Representative في Ecco Outsourcing
  • مصر
  • مايو 2010 إلى مارس 2012

• Customer Service Representative in Ecco Outsourcing (from May 2010 till March 2012)
1. Calling the customers for the sales (purchasing process) and after sales (as: checkup service) events
2. Find if the customers are satisfied or not by a sales and after sales survey
3. Typing all the customers' comments & complains
4. Passing all the comments & complains to the workshop

Additional task: Supportive function in HR (Recruitment)

1. Screening CVs
2. Calling candidates to make over phone interview

Customer Service Representative في Mobinil
  • مصر - القاهرة
  • سبتمبر 2009 إلى مايو 2010

Handling customers' complains and reply to their inquiries

الخلفية التعليمية

بكالوريوس, English Language and Literature Faculty of Arts
  • في Cairo University
  • يوليو 2009

Bachelor Degree in English Language & Literature

الثانوية العامة أو ما يعادلها, American Diploma
  • في Thebes American College
  • يوليو 2005

American Diploma

Specialties & Skills

Microsoft Office
ADMINISTRATIVE ASSISTANT
CUSTOMER SERVICE
RECRUITMENT

اللغات

العربية
متمرّس
الانجليزية
متمرّس