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Mohammed Raghib Hussain, Solution Architect

Mohammed Raghib Hussain

Solution Architect·KAHRAMAA,

Qatar

Bachelor's degree, ECE

Work experience

Total years of experience: 14 years, 0 months

Solution Architect

August 2023 - Present

KAHRAMAA,

Doha, Qatar

August 2023 - Present

• Managed attended and unattended robots including scheduling, queue monitoring, incident management, and
SLA compliance.
• Monitored bot performance, automation stability, and operational KPIs to ensure uninterrupted serv ice
delivery.
• Conducted solution architecture reviews and code reviews ensuring governance and enterprise standards.

Company industry:
Public Administration
Job role:
Information Technology

Delivery Module Lead

October 2022 - May 2023

Mphasis

Bengaluru, India

October 2022 - May 2023

• Led RPA delivery teams and managed enterprise automation implementations.
• Managed project delivery, sprint planning, and stakeholder coordination.

Company industry:
IT Services
Job role:
Information Technology

Automation Engineer –

November 2015 - October 2022

RPA

Bengaluru, India

November 2015 - October 2022

• Developed and deployed automation solutions across HR and Finance domains.
• Managed automation lifecycle including development, testing, deployment, and support.

Company industry:
Industrial Production
Job role:
Engineering

Client Technical Associate

July 2014 - June 2015

Dell,

Gurgaon, India

July 2014 - June 2015

• Provide technical support to enterprise client, troubleshooting hardware and software issues, ensuring quick
resolution.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Lead CRM Operations

November 2013 - June 2014

IBM,

Gurgaon, India

November 2013 - June 2014

• Led a small support team, handled incident management, coordinate with technical teams, and ensure timely
resolution of client.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Senior Associate

September 2012 - October 2013

iGATE,

Noida, India

September 2012 - October 2013

• Managed application support activities, monitored system performance, and resolved technical tickets within SLA.

Company industry:
IT Services
Job role:
Administration

Engineer

September 2011 - May 2012

HCL,

Noida, India

September 2011 - May 2012

• Provide L1/L2 technical support.

Company industry:
IT Services
Job role:
Engineering

Education

Anna University

January 2010

January 2010

Bachelor's degree, ECE

India

Skills

Solution Architect
Expert
Solution Architect
Expert
Solution Architecture
Expert
Solution Architecture
Expert
RPA
Expert
RPA
Expert
UiPath
Expert
UiPath
Expert
Robotics
Expert
Robotics
Expert
BANKING
Intermediate
BANKING
Intermediate
CERTIFIED UIPATH DEVELOPER
Intermediate
CERTIFIED UIPATH DEVELOPER
Intermediate
DELIVERY FOCUSED
Intermediate
DELIVERY FOCUSED
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
ENTERPRISE ARCHITECTURE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate
ROBOTIC PROCESS AUTOMATION
Intermediate
SERVICE DELIVERY FRAMEWORK
Intermediate
SERVICE DELIVERY FRAMEWORK
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate

Training and Certifications

Certifications
Foundation Certificate in IT Service Management
UiPath Orchestrator
RPA Business Analyst
RPA Implementation Manager
UiPath Certified Advanced RPA Developer
UiPath Solution Architect