Senior System Analyst
FDC International
مجموع سنوات الخبرة :18 years, 11 أشهر
Worked with SAP consultants and Business consultants (KPMG) for implementation of SAP. Played a major role in Go live activity and achieved successfully implemented of SAP.
• Providing End user training.
• Provided 2nd & 3rd Level Application Support.
• Responsible to resolve maintenance requests.
• Analyzing the errors, searching for causes of errors, provided corrective solutions and suggested for preventive actions to avoid recurrence.
• Functional support as per the business requirement
• Data Maintenance Life cycle Management
• Involved in all business activity on Change management
• Worked and developed Management reports in SAP BW and Integration in OBIEE
• Worked on Multiproviders, Info cubes, DSOs, transformations, DTPs in order to meet the end user reporting requirements.
• Installing Business Content Info Cubes and DSOs.
Provide Management and leadership to the OnStar call center site manager, vehicle validation & engineering support lead and the suppliers supporting our users
Plan, direct and control the Information Technology needs of the company’s business operations
Responsible for providing on-line technical support to the US based customers for Linux Servers, email marketing.
Performed file server and backup of systems