Customer Service Representative
AMC Cinema
Total des années d'expérience :2 years, 5 Mois
-Listen to customers’ concerns, issues and questions.
-Resolve customers’ concerns and answer customers’ questions.
-Maintain a positive attitude and calmly respond to customers complaints.
-Attract customers by promoting the product and company positively,
answering questions and addressing concerns as they arise.
-Recommend possible products to meet the customers’ needs.
-Refer issues and questions to managers if necessary.
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