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Rahaf Omar , Customer Service Representative

Rahaf Omar

Customer Service Representative·Saudi Ground Services, King Abdulaziz International Airport

Saudi Arabia

Bachelor's degree, إدارة موارد بشرية

Work experience

Total years of experience: 1 years, 9 months

Customer Service Representative

October 2023 - March 2025

Saudi Ground Services, King Abdulaziz International Airport

Jeddah, Saudi Arabia

October 2023 - March 2025

• Scheduled and coordinated flights and seating arrangements.
• Resolved customer inquiries and complaints effectively.
• Ensured compliance with company policies during service delivery.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Human Resources Trainee

October 2022 - December 2022

Jish Center for Hearing and Speech

Jeddah, Saudi Arabia

October 2022 - December 2022

• Entered and managed employee data, including leave records.
• Organized and maintained employment contracts.
• Supported the HR team in administrative and operational tasks.

Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

Education

جامعة جدة

April 2023

April 2023

Bachelor's degree, إدارة موارد بشرية

Saudi Arabia

اكتسبت مهارة تسويق والتفاوض بسوق العمل ، و عمل خطة كاملة لتسويق منتجات كمشروع جامعي، لدي مهارات بالتجارة الالكترونية .
View attachment

Skills

E commerce
Expert
E commerce
Expert
HR Management
Expert
HR Management
Expert
Report Writing
Expert
Report Writing
Expert
Teamwork
Expert
Teamwork
Expert
Data Collection
Expert
Data Collection
Expert
مهاره التواصل
Expert
مهاره التواصل
Expert
مهاراه التواصل- العمل الجماعي - مايكروسوفت أوفيس
Expert
مهاراه التواصل- العمل الجماعي - مايكروسوفت أوفيس
Expert
الحاسب الآلي
Expert
الحاسب الآلي
Expert
اعداد التقارير
Expert
اعداد التقارير
Expert
حل المشكلات
Expert
حل المشكلات
Expert
التفاوض و الإقناع
Expert
التفاوض و الإقناع
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
DATABASE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate

Languages

English
Expert

Training and Certifications

Certifications
Leadership and Crisis Management.

Training
.
جش للنطق والسمع
Jul 2022

Hobbies

  • الاكتشاف والتغيير