Customer Service Representative
my clinic
مجموع سنوات الخبرة :4 years, 11 أشهر
Applied performance data to evaluate and improve operations, target current
business conditions and forecast needs
• Set effective store schedules based on forecasted customer levels, individual
employee knowledge and service requirements
• Oversaw, trained and encouraged the sales employees, promoting culture of
efficiency and performance
Evaluated supplies and product inventory to check for quality and quantity issues
and returned unacceptable materials to vendors
• Maintained strong vendor connections, including arranging pricing and delivery
structures and managing specific shipment or paperwork concerns
• Kept all documentation and records accurate and up-to-date with latest data to
prevent errors in processing or delivery
• Offered hands-on assistance to customers, assessing needs and maintaining
current knowledge of consumer preferences
Established beneficial professional networks and partnerships to gain insight and
campaign support resulting in long-term business relationships
• Assisted in product placement and visual merchandising, maintaining attractive
and inviting appearance
• Built strong rapport with clients by understanding needs and clearly explaining
products
• Educated senior staff on product usage and maintenance