Rahaf Sawafta, Administrative Assistant

Rahaf Sawafta

Administrative Assistant

Expertise France

Location
Jordan - Zarqa
Education
Bachelor's degree, Cultural Heritage Management and Museology
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Administrative Assistant at Expertise France
  • Jordan - Amman
  • June 2022 to March 2023

EU Funded Programme "Support to CSOs and De Institutionalisation with CSOs"

EU Funded Programme “Support to the Rule of Law in Jordan”

- Ensure the smooth logistical running of the project’s office in Amman, and all logistical aspects related to the missions of experts (national and international) and team members.

- Assist the project team in the operational implementation of all technical activities.

- Logistics and financial arrangement of (Social Protection CSO's Summit & International Conference on Gender Equality in the Digital Age).

- Create a contact data base.

- Manage office (day-to-day logistics, stock/supply inventory) and the relation with all suppliers.

- Classify, archive and organise the documentation produced and/or used (paper anddigital) and keep them at the disposal of the team members concerned on a weekly basis.

- Collect and classify original supporting documents related to financial reports.

- Arrange logistics related to the organisation of events in Jordan (catering, venue, AV
equipment, branding, visibility, registartion, interpreters, translation services, etc.).

- Support the current accounting of (local office expenses for the project, organise and
monitor payments for project activities).

- Prepare tax reports.

- Carry out day to day accounting: payments, expenses follow up, petty cash box and
bank accounts follow up.

- Liaise with local service providers and support with payments (experts’/participants
per diems, logistics expenses).

- Ensure legal compliance of supplier invoices as defined in the programme Procedures
Manual.

- Manage procurement process for issuing requests for proposals (RFPs), receiving
proposals, evaluating proposals, issuing awards (e.g., task orders, work assignments,
contracts, purchase orders), issuing modifications, or similar procurement activities.

Sales & Events Manager at Al Oula Events & Conferences Services
  • Jordan - Amman
  • January 2020 to June 2022

- Organizes and executes events of Non profit organizations, governmental entities and
private sector companies'.

- Develop and manage all aspects of events, from concept to execution.

- Preparing contracts and long term agreements.
Managed tenders response team (distributing tasks and monitor the work flow till the submission of technical and financial proposals).

- Monitor and evaluate installment of equipment and production materials at the event
location.

- Supervise technical staff post, during and pre event (AV technician, Production team,
ushers and coordinators, third party service providers like hotels entertainment or
catering service providers...etc)

- Organize facilities and manage all event’s details such as decor, catering, entertainment, Transportation, location, invitee list, special guests, equipment, promotional material etc

- Conduct market research, gather information and negotiate contracts prior to closing any deal.

- Provide feedback and periodic reports to stakeholders
- Propose ideas to improve provided services and event quality

- Evaluate the success of events using a variety of metrics, such as pre and post survey, attendance, engagement, and make recommendations for improvement.

- Manage and develop multiple tasks and objectives simultaneously, often with tight deadlines. Demonstrates a strong commitment to meeting deadlines and honoring commitments

- Supervised newly joined coordinators, track performance and sales reports.

Project Assistant at Japan International Cooperation Agency
  • Jordan - Amman
  • October 2017 to January 2022

- Schedule travel arrangements and catering services for meetings and training,

- Held responsibility for set-up and break-down of meeting and workshop facilities.

- Coordinate training seminars and workshops including registration and attendance.

- Perform inventory control and management; order office project and training supplies
as necessary.

- Supported Project Expert through various administrative duties including filing, data
entry, report generation and translating documents.

- English to Arabic Interpretation through meetings and workshops.

- Created and maintained Project files and work instructions.

- Prepared correspondence reports and minutes of
meetings and provided follow-up for
verbal and written communications.

- Contacted beneficiaries for follow up on sessions, attendance and issues they faced.

- Market research, legal regulations research related to the project when needed.

- Manage Project expenditures, generate and keep track of monthly and quarterly accounting reports.

Sales & Events Manager at Al Oula Events & Conferences Services
  • Jordan - Amman
  • July 2016 to October 2017

- Discussing the client's core message and target audience

- Brainstorming visual and copy ideas with other members of the creative team

- Writing and presenting a few options to clients, modifying copy until the client is satisfied

- Overseeing the production phase

- Collaborate with Marketing, PR and Customer Experience to develop a variety of
content marketing materials

- Interpret creative direction and adapt points from creative briefs into persuasive copy
concepts

- Simultaneously manage multiple projects with short deadlines

- Event planning, design and production while managing all project delivery elements
within time limits

- Liaise with clients to identify their needs and to ensure customer satisfaction

- Conduct market research, gather information and negotiate contracts prior to closing
any deals

- Provide feedback and periodic reports to stakeholders- Propose ideas to improve
provided services and event quality

- Organize facilities and manage all event’s details such as décor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc

- Ensure compliance with insurance, legal, health and safety obligations

- Specify staff requirements and coordinate their activities
- Cooperate with marketing and PR to promote and publicize event

- Proactively handle any arising issues and troubleshoot any emerging problems on the
event day

- Conduct pre and post event evaluations and report on outcomes

- Research market, identify event opportunities and generate interest

Motivation Program Officer at Ensperity Ventuers
  • Jordan - Amman
  • October 2015 to January 2016

- Represent company brand in industry meetings and workshops.

- Provide guidance and maintain frequent communications with program partners.

- Analyze and troubleshoot program challenges.
Develop best practices to improve overall program performance.

- Identify and contact new program partners for business expansion.

- Plan and execute program activities in timely and accurate manner.

- Conduct program reviews and prepare reports for management.

- Prepare meeting agenda, organize meetings and distribute minutes.

- Implement motivation program on website cloud.
Train users to use customized platform.

- Solve employees issues and implement on motivation program to achieve best quality
and quantity of work performance delivered.

- Slight practice on Photoshop to design program theme.

- Prepare User Guide (En & Ar language: documents, videos, subtitling and voice over).

Education

Bachelor's degree, Cultural Heritage Management and Museology
  • at Hashemite University
  • July 2015

Specialties & Skills

Research
Interpretation
Coordinating Events
Human Resources
ADMINISTRATION
CONTRACT MANAGEMENT
EVENT MANAGEMENT
FILE MANAGEMENT
Time Management
Organizational skills
Service Oriented
Adaptability and stress management
Problem solving
Microsoft office

Languages

Arabic
Expert
English
Expert