HEAD OF GROUP FREIGHT/ HEAD OF PRODUCT REGISTRATION & COMPLIANCE-SUPPLY CHAIN-LOGISTICS
Alshaya Group
مجموع سنوات الخبرة :19 years, 8 أشهر
• Proficiently overseeing registration process for regulated product categories by collaborating with government and inter-government authorities while building rapport with 13 government bodies including five major certification bodies across the region of GCC and MENA.
• Optimising product compliance and regulatory requirement operations by developing an efficient Registration and Compliance Team.
• Outperforming in the regional market across 8 countries by diligently leading and supervising 53 team members and 8+ senior managers.
• Managing regulatory changes across each market and compliance requirements for Alshayas International brands portfolio that includes high-end brands such as Boots, Jo Malone, Mac, The Body Shop, Estee Lauder, H&M, Debenhams, Mothercare, Next, American Eagle, Vision Express, Starbucks, Pizza Express, PF Changs, Cheesecake Factory, Shake Shack, Texas Road House.
• Reviewing and providing technical documents to ensure prompt delivery of registration dossiers and Product Information Files (PIFs).
• Maintaining regulatory activities for product compliance requirements, testing, labelling, shipment certification and registration of 100K+ SKUs for company products across MENA.
• Served as senior manager reported directly to group freight director global logistics while managing freight distribution for all multi-modal inbounds from 54 countries and outbound freight to 8 countries covering 72 brands franchise, global freight providers and 29 global brokers.
• Performed managerial duties and led 63 staff members including 2 senior regional freight managers, regional customs clearance team, 5 regional shipping managers.
• Efficiently supervised operations of 15000 TEUs and 12 million kilograms of global ocean freight.
• Critically monitored SLA, KPIs and operational targets to achieve maximum profitability goals while managing internal and external operations and providing innovative solutions for supply chain performance.
• Delivered enhanced future strategy plans and structure to gain retail margin improvement.
• Developed strong relationship with host brands and freight forwarder senior management such as The Body Shop UK, OOCL UK, CEVA, Agility, Allport, DHL, and DGF.
• Provided services to negotiate and manage contracts with global freight forwarders, brokers, 3PLs and carriers.
• Created enhanced working environment by maintaining cross-functional collaborations, performance focused culture and providing learning and development opportunities for teams.
• Consistently monitored KPIs and implemented effective solutions to address operational issues and ensure optimal results.
• Established smooth flow of communication with key stakeholders including Merchandiser, Senior Merchandiser, Brand Manager, Brand Directors and VPs.
• Religiously reviewed performance of freight forwarders, carrier and clearance brokers through MBRs and QBRs.
• Created tolls to get visibility throughout supply chain while closely working with brands to understand challenges and requirements to assure smooth stock flow from origin or regional DC to Local DC.
• Focused on improvement of project charter and plan by managing projects for inception, planning budgets and schedules.
• Collaborated with brands, operational teams and staff members to analyse the feasibility of projects and success criteria and create ROI business justification studies.
• Facilitated in detailed review and drafting of SOPs while providing training to effectively implement within teams and staff requirements.
• Communicated with internal stakeholders, including business units, sales and management, to create an efficient project plan.
• Reviewed business and technical management issues to deliver forecasted results according to schedule and budget while tracking and executing global projects and programs.
OTHER EXPERIENCE