Senior Software Quality Analyst
ARPATECH
Total years of experience :17 years, 10 Months
• Worked on UTZ Certification Project.
• Direct interaction with overseas clients to solve their queries and issues.
• Test system modifications to prepare for implementation.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Participate in requirement gathering and product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Develop or specify standards, methods, or procedures to determine product quality or release readiness.
• Develop according to established procedures and review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks: Project Proposals, Software Requirement Specifications, Use Cases, Process Flows, Test Plan, Test Cases, Test Scenarios, Benchmarking documents and Trouble-Shooting guides.
• Investigate customer problems referred by technical support.
• Provide feedback and recommendations to developers on software usability and functionality.
• Monitor program performance to ensure efficient and problem-free operations.
• Conducting Smoke Testing, UI Testing, Black Box Testing/Functional Testing, Regression Testing, Performance/ Stress/ Load Testing, Build Acceptance Testing, System Testing and Integration Testing.
• Conduct compatibility testing with multiple browsers to ensure the smooth running of web client.
• Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
• Identify program deviance from standards, and suggest modifications to ensure compliance.
• Provide technical support during software installation or configuration.
• Understanding of desktop and web based applications.
• Worked on Order/Execution Management System (OMS/EMS), FIX Engine, Risk Management Systems and BackOffice.
• Connecting servers, web service and web clients with data base.
• Test system modifications to prepare for implementation.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Develop or specify standards, methods, or procedures to determine product quality or release readiness.
• Develop according to established procedures and review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks: Project Proposals, Software Requirement Specifications, Functional and Non-Functional Specifications, Use Cases, Process Flows, Test Plan, Test Cases, Test Scenarios, Test Scripts, Test Reports, User and Environment Setup Manuals, Benchmarking documents and Trouble-Shooting guides.
• Investigate customer problems referred by technical support.
• Provide feedback and recommendations to developers on software usability and functionality.
• Monitor program performance to ensure efficient and problem-free operations.
• Conducting Smoke Testing, UI Testing, Black Box Testing/Functional Testing, Performance/ Stress/ Load Testing, Build Acceptance Testing, System Testing and Integration Testing.
• Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
• Install and configure recreations of software production environments to allow testing of software performance.
• Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
• Identify program deviance from standards, and suggest modifications to ensure compliance.
• Review configuration files and logs to determine breakdown source for a defect.
• Provide technical support during software installation or configuration.
July 2006 to August 2006
Technical Writer
• Creating documents like: Requirement Specification document, User Manual, Testing Specification
document for a Hospital Management System.
COMPUTER SKILLS
Qualification Year Institution Bachelor in Computer Science 2006 NUCES (FAST)
Advanced Level 2002 University of Cambridge
Ordinary Level 2000 University of Cambridge