Rahma Helmy

• Develop new HR strategies, policies, workflow for EgyBell clients.
• Set up Human Resources procedures that are in line with company objectives and business plan.
• Assist in analysing HR data to provide recommendation for company’s strategic direction and thinking.
• Assist in setting manpower plan and staff ratio for Business Accounts Management team in compliance with Egybell business plan.
• Responsible for designing, executing and monitoring effective action plan for each team/ account.
• Develop, maintain and update Performance Evaluation systems that aligns with companies’ objectives and business plans.
• Provide Performance Appraisal orientation for all employees.
• Monitor and report on workforce performance and succession planning.
• Recognize high performance and suggest plans to reward accomplishments.
• Build agile and accurate Pay structures schemes.
• Build and update agile Organizational structure.
• Supervise, direct and train Organization Development team in order to deliver the best HR Consulting services to EgyBell clients.
• Assist in maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance in conjunction with the legal department as needed/required.
• Build strong and professional relationship with clients.
• Responsible for addressing client’s concerns and requests, come up with the best practice to deliver adequate and professional service and maintain highly level of customer satisfaction.

Recruiting and Selection
• Responsible for implementing recruitment policies and procedures, designing and implementing new forms, tests, systems and procedures to facilitate and improve recruitment process
• Responsible for conducting and managing job interviews for managerial, director and senior job positions.
• Meeting with department managers to develop specific recruiting plans
• Responsible for setting headcount, staff ratio and annual recruiting budget
Organization Development
• Responsible for conducting job analysis process, job evaluation, writing job description
• Prepare, update, analyse organization chart and headcount plans
• Assist in designing performance management strategies, processes, programs, tools and templates
• Responsible for creating Key Performance Indicators based on the objectives in order to measure employees’ performance
• Enforce management guidelines by preparing, updating, and recommending human resource policies and procedures

• Responsible for creating and Implementing employee benefits programs’ after assessing benefit needs and trends; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; and designing and conducting educational programs
• Identify training needs for teams and individuals and evaluate training programs

Employee Relations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Resolving complex employee relations issues and address grievances
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

Recruiting and Selection
• Maintain organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Maintain database of resumes, Job offers and negotiations.
• Responsible for recommending suitable candidates and agreeing on the hiring process with HR manager.
• Assist in creating and implementing recruitment policies and procedures, designing and implementing new forms, tests, systems and procedures to facilitate and improve recruitment process
• Responsible for conducting and managing job interviews for managerial, director and senior job positions.
• Meeting with department managers to develop specific recruiting plans
• Participate in annual recruiting budget in order to ensure adherence to the budget throughout the year
Organization Development
• Supervise human resources processes to ensure efficient operations for the University.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Identify, develop and implement improvements in Human Resource Information System processes and procedures
• Provide feedback and recommendations to HR Manager in order to improve the policies, process and services.
• Prepare, update, analyse organization chart and headcount plans
• Handle job analysis process, job evaluation, writing job description.
• Assist in developing and administrating human resources programs and policies including staffing, compensation, benefits, employee relations and training
Performance Management
• Assist in monitoring and leveraging performance results to recommend improvements.
• Assist managers and supervisors in observing and maintaining performance standards and provide advice and support in correcting performance problems
• Assist in creating Key Performance Indicators based on the objectives in order to measure employees’ performance
• Assist in designing performance management strategies, processes, programs, tools and templates

Compensation & Benefits
• Assist in maintaining a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations.
• Responsible for negotiating pay and salary rates in coordination with the HR Manager, and providing offers to selected candidates, briefing them on their main duties, salary and other benefits.
Employee Relations
• Assist in guiding managers and employees on the implementation of HR policies and processes
• Assist in investigating and evaluating employee's complaints and arguments.
• Coordinate and resolve various issues with bank accounts

• Responsible for maintaining organization staff by establishing a recruiting, selecting, testing, orienting and interviewing plan
• Maintain database of resumes & managed Job offers and negotiations
• Responsible for counselling managers on candidate selection, conducting and analyzing exit interviews, absenteeism and turnover rates for recommending changes.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures
• Maintain work structure by updating job requirements and job descriptions for all positions.
• Assist in implementing set training plan and perform training sessions
• Coordinate with department managers for delivering an effective development plan for subordinates.
• Supervise over the company’s applied appraisal process to assure the effectiveness of the performance appraisal process implementation.
• Maintain a pay plan by conducting periodic pay surveys, scheduling and conducting job evaluations.
• Ensure planning and scheduling management conferences with employees and hearing and resolving employee grievances.
• Create human resources data base by designing a filing and retrieval system
• Maintain and verify data related to Medical premiums, claims and costs,
• Maintain employee medical files as to ensure accuracy and compliance
• Prepare monthly payroll reports
• Create, maintain and update personnel files in complying with the Egyptian labour
• Supervise and revises Labour forms, Social insurance forms and Social insurance letters
• Handle staff attendance system and report as appropriate.
• Coordinate and resolve various issues with bank accounts