Customer Service Representative
Commercial bank of Qatar
Total years of experience :8 years, 6 Months
Provide excellent customer service
Solve customers issues and follow up their requests
Increase the branch sales by searching for new customers opportunities
Market the bank products
Handle the fraud cases and raise disputes to other departments
Online banking and internet banking experience
Assure all campaigns are produced on time.. Upload to the content management system per campaign schedule using company uploading system
Maintaining the the quality of data, specifications
Acheuve zero data error and review the writers descriptions before uploading
Team leadership, review the content team works and ask them to fix any mistake in both Arabic and English languages
Uploading items to the company website.. Preventing mistakes in the website appearance
Answer the customers queries and provide the perfect service to them
Very Good degree 3.1 out of 4 Mis study is mainly automate the business to get the maximum benefit from it