Sr. Server Administrator
DELOITTE
Total years of experience :14 years, 7 Months
vertical and handling Backup and Restore of entire U.S and U.K Datacenter infrastructure which includes SharePoint, Exchange, Webservers, Hyper-V, VMware and SQL.
•Handling backup and restore by using Microsoft Data Protection Manager (DPM) 2012 R2 and Veeam backups.
•Managing Windows Server Environment which includes Windows 2003, 2008, 2012 R2, VMware and Hyper-V.
•Working on Hyper-V Manual VM Build Process with the help of pre-defined templates and VMM PowerShell.
•Resolving Unicenter Service desk tickets related to Backup & Restore, Hyper-V, VMware and Active Directory.
•Performing Health-checks of Backup servers, Troubleshooting various backup errors like System state, SQL, Synchronization, VSS writer, Tape library, DPM Agent errors, Managing Disks etc.
•Improving automation and productivity of backups through scripting enhancements like PowerShell scripting.
•Administration of tools like PCS (Password Control System), Microsoft TMG, Virtual Machine Manager Console.
•Handling various Infrastructure Compliance reports like SCDPM/SCVMM & VM Snapshots Report.
•Working on RFC’s like Installation, Configuration, Migration and Upgradation of DPM environment like DPM SP1 to 2012 R2
Responsibilities:
•Handled Active Directory Management, Expertise in Group policy and managing in large environment.
•Provided Window Server Support (Active Directory, DNS, DHCP), Information Security and Patch management.
•Handled Data Center Infrastructure Management (DCIM).
•Handled McAfee ePolicy Orchestrator (McAfee ePO) which is the most advanced, extensible, and scalable centralized security management anti-virus solution.
•Performed Vulnerability assessment and Patch management by using Industry leading tools like WSUS, SCCM.
•Monitored and performed server health checks by tools like SCOM, SCVM.
•Provided L3 support for VMware virtual infrastructures.
•Handled IT Service Desk using ticketing tools like ‘Service Now’ and providing Remote Infrastructure support.
•As a part of Information Security team, Handled External audits like Microsoft and KPMG.
•Devised, tested and maintained Disaster Recovery Plan for VMs & application data.
•Have implemented Industry standard and best practices across Enterprise-level server environment.
•Installation, configuration and handling of Virtualization environment by using VMware ESXi and Hyper-V
Responsibilities:
•Worked in IBM Global Delivery center, India which provides comprehensive Infrastructure management Services for member firms across IBM.
•Providing 24/7 monitoring and remote infrastructure administration support for customer UNIX/Windows/Database/Web Application servers using Citrix, Tivoli tools and other remote utilities.
•Experience in Distributed backup Middleware and Application support handling Console and Batch operations.
•Performed Level 2 support troubleshooting of client’s Servers.
•Co-ordination with various support teams, fix it within the SLA and strictly adhering to organizational policies.
•Involved in Incident, Problem and Change Management and provided RCA for server problems.
•Worked in Banking & Health care domains, supported end-to-end like involved in complete transition of project.
•Ensuring that the goals of the Incident Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA; by making server environment stable.
•Familiar with ITIL, MCITP and GDF concepts used in IT-Infrastructure Management.
•Performed Lead Role and handled various Reporting and metric system like Dashboard’s for management level.
•Prepared Dashboards based on Incident and Change Management activities performed Quality Analysis
Responsibilities:
•Comprehensive knowledge of networking, TCP/IP and their protocols and remote access methodologies.
•Installation, Configuration and Troubleshooting of Windows server’s 2003 and 2008.
•Active Directory implementation and management of users, groups and domains, troubleshooting active directory replication problems.
•Handling the complete installation, configuration & maintenance of Windows Servers.
•Designing the Backup Strategy for sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration; managing Server, Domain, AD, User Rights, etc.
•Disaster Management and Data Recovery plans; establishing and running Data Centre infrastructure including Server Racking, Cable Laying, Tagging and Documentation, etc.
•Managed technical assistance for over 500 users experiencing problems with hardware, software, networking, and other computer-related issues.
courses: Certified VMware Professional (VCP 5.5 DCV) •Microsoft Certified Solutions Expert (MCSE2012)
courses: Certified VMware Professional (VCP 5.5 DCV) •Microsoft Certified Solutions Expert (MCSE 2012)
