Maintenance Controller
Abu Issa Holding
مجموع سنوات الخبرة :9 years, 0 أشهر
in a large retail holding company, my role is to ensure that all our retail shops facilities are maintained on a regular
basis. As our company works with international brands like Breitling, Godiva, Zilli, MCM, Aigner and others. I manage a
team of 14 in-house mechanical, electrical, engineering and design employees - and I ensure that the maintenance process
is quick and is performed with high quality - from the receipt of the request until the finalization of the work.
• Managing the service and maintenance demand from approximately 100 retail shops
• Distributing load, controlling the team and following up on the service requests
• Performing proactive visits to our retail shops to check if any maintenance is needed which the store team didn’t
report or notice, to fix the issues timely
• Measuring KPIS of maintenance requests to optimize the process and effectively use our resources
In this role, I manage the retail fit-outs for all our new shops in malls for international brands like Breitling, Godiva, Zilli,
Brooks Brothers,
In this role, I provided our customers with a customized design for living rooms, walk-in closets, bedrooms, as well as
designed furniture pieces.