Team Head cum ADMIN officer
synergy
Total years of experience :1 years, 1 Months
Synergy Marketing Consultancy, : Team Head Cum Administrator APRIL 2013-JUN 13
Key Responsibilities
Meet challenging daily workload targets.
• To ensure that all correspondence is considered, and reports or replies prepared within target times, in clear and concise English.
• To deal professionally with all callers, whether on the telephone or in person, ensuring that people are treated fairly and responding sensitively to differences.
• Delivery of Results - Responsible for delivering own work with speed and professionalism, responding positively to changes in priorities.
• Problem Solving and Judgement - ability to make well judged decisions on information provided.
• Communicating and Influencing - present information clearly and concisely, using factual information to support arguments.
• Customer Focus - Understands and focuses on customer needs whilst providing a high quality service.
• Edited, processed data entry and distribution of raw source documents.
• Collected, assorted and verified accuracy of data provided.
Handled general requests for information and data
• Assist with Client Services as needed.
• Supervise team member and their performance & Maintain office records & meet challenging targets on a daily basis.
• Perform other related duties as and when required
• Handling Premium Guests and VIPs
SEP 2012-APR 2013
Key Responsibilities
• Managing Incoming and outgoing emails
• Understands and focuses on customer needs whilst providing a high quality service
• Problem Solving and Judgement - ability to make well judged decisions on information provided.
• Communicating and Influencing - present information clearly and concisely, using factual information to support arguments.
• Answering phones, making calls, transferring calls
• Faxing the invoices and LPO’s to the clients and suppliers..
• Reports or replies prepared within target times, in clear and concise Language
• Scanning, Printing, the documents needed for the company
• Maintaining Website
• Arranging for Meetings and Conferences
• Make reminder calls to clients
• Knowledge and support of networks and switching equipment
• Audited input and output data for accuracy and recommended corrective action.
New Indian Model School-Sharjah, UAE Tertiary Entrance Score: 76%
Education 2012 Bachelors of Commerce (BCOM) City College International, Ajman (Current Course)
2012 All India Secondary School Certificate New Indian Model School-Sharjah, UAE Tertiary Entrance Score: 87%