rajasrinu Gaddam Gaddam

Professional 5+ years of work experience as Order Management coordinator in Order Management.
•Worked on end to end order management, starting from taking quotations to till Invoice generation.
•Have strong understanding on Analytics by focusing on different areas of improvement.
•Contributed multiple process improvement ideas which impacted business in the form of Dollar and Head count impact.

EDUCATION
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•Graduate in B Com from Osmania university - 60% (2007)

count saved with Kaizen ideas for entire EMEA region.
•Key role in the simplification of the process resulting in reduction of TAT of few sub process.
•Immense experience in generating reports and analyzing the reports.
•Regular conference calls with the onsite sales team, managers& partners.
•Distinction of receiving the performer of the month award 8 times for maintaining the team's sigma score at 6 even after high volumes.
•Handling the functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

REWARDS
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•Awarded the HP Best Performer for the months, March'12, June'12, Sept'12, Jan'13, April'13, Nov'13, Feb'14 & Oct'14.
•Received Extra Miler Award for the month Feb'13, Oct'13, Feb'14, June'14, Nov'14 & Jan'15.
•Received Spot Award continuously 5 times.

Global e: Business operations
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