Cashier
Royal Pharmacy
Total years of experience :12 years, 2 Months
• Assist in dispensing medications under the supervision of a pharmacist.
• File insurance claims and handle paperwork related to prescriptions.
• Receive and process prescription orders from customers.
• Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
• Deal with guest requests to ensure a comfortable and pleasant stay.
• Responsible for accurate and efficient accounts and guest billing processes.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures
• Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
• Assist all departments in servicing the guests during high volume periods
• Managing sales, revenue, and expenses reports to management teams.
• Provide detailed and accurate sales forecasts
• Copying, scanning, and filing documents
• Received payment from customers by cash and credit cards
• Issued receipts, refunds, credits, or change outstanding to customers
• Calculated money in cash drawers at the beginning and the ending of shifts to make sure that amounts is accurate and that there is sufficient change
• Resolving issues and troubleshooting technical problems
• Keep records of customer interactions, process customer accounts and file documents
• Providing exceptional customer service to all customers on a daily basis
MBA in Human Resource Management