System Security Specialist
iOPEX technologies
Total years of experience :12 years, 7 Months
Taking Remote Assistance of the client’s computer and troubleshooting the clients PC, as per the client’s requirements.
Provide technical support for Microsoft operating systems from windows XP home edition - windows XP professional edition, Windows Vista and Windows 7/8 Operating System.
Provide functional and technical support, troubleshooting and diagnosing hardware and software problems through remotely.
Resolve Windows update issue, User log- in failure, Registry level problems, Anti- virus conflicts, Malware related issue and Internet Explorer issues.
Strong analytical skill on No boot issue, Blue screen of Death and various crash dumps using Windows Debugger tool.
Identify and removed computer viruses like Adware’s, Trojan, Spyware & Rootkit etc.. Using various advanced tools, Installing various anti- virus based on client requirement.
Resolve file extension/permission and attributes on user profiles.
Design and made up a smart classroom infra structure for the schools in south India.
Implement a small IP based LAN network with server- client type for the smart classrooms.
Configure, upload and Mapping the server with SQL server database.
Migrate the students and teachers details to the server machine.
Create user credentials for teachers and students.
Install our specially built Application software in the client systems.
Additionally installed and configured touch screen panel, projector, RF remote device, wireless tablet and biometric devices.
Provide the technical training about the smart class room computers and the uses, to the end users
Support and Troubleshot on site or remotely with issues related to Software or hardware.
Secure First Class with 64 percentage.