Sr . Network Admin/Tech Lead
TRC
Total years of experience :17 years, 9 Months
• Supervise and Manage FMS Sites and team of Engineer staff and Scheduling of Engineers for specific Calls and generate open and close calls reports
• Currently handling several Infrastructure Projects, AMCs and responsible for providing level 2/3 engineering support included Installation, Configuration, Migration, deployment and IOS up gradation of Cisco 1900, 2811, 2900, 3900 Series ISR 1 &2 , ASR Routers, Cisco Switches 2960, 3560 , 3700 and Implementation and Configuration of routing protocols like EIGRP, OSPF, BGP and Up gradation of WAN links .
• Network: Built and maintained multilayered LAN/Wan/WI-FI using Cisco, Dlink Router & Switches, Check Point, Fortigate & PFSence firewall's. QuickHeal, Symantec Antivirus Servers . Dlink, Tenda, Ubiquity & Airpro wireless Devices.
• Troubleshoot Layer 2 issues like STP, VTP, Trunks, Ether channels, Wireless access and Layer 3 issues in logical connectivity, routing, L3 switching, route-redistribution, etc.
• Co-ordinate with Service providers, Field Engineers, Prepare detailed plans for implementing designed solutions with appropriate testing and roll-back procedures. Interacting with cross-functional teams (i.e. Server, Database, PM, IT etc) for the resolution of issues. Manage internal and end user tests.
Client1: BT for Procter & Gamble Co (P&G)
• Working for Client (Procter & Gamble) of Tech-Mahindra as a Technical Designer (TD).
• LAN/WLAN/WAN design, configuration, development, integration, implementation and troubleshooting of Network Solutions, preparing BOM, High Level Design, Low Level design in MS-Visio and Acceptance test planning for P&G Network
• Requirements gathering / analysis to enable project team to understand functional / technical requirements and Worked closely with customers, project managers and other engineers to develop customized Network Solution
• Design and Implement requests like expansion of users, creation of new VLAN into their network, upgrading the site to new Standards, transformation of whole site, providing wireless access to their network. Various activities carry out are like installation/decommission of stand-alone switch, stack switching, VLAN creation, WLAN Network Creation, WAN Router Installation, WAN Link installation /Up gradation, WAN Optimizer (Riverbed) installation and configuration, Up linking WAN, Voice & Circuit (MPLS) setup.
• Providing level 2/3 engineering support included Installation, configuration, migration, deployment and IOS up gradation of Cisco 1900, 2811, 2900, 3900 Series ISR 1 &2 , ASR Routers, Cisco Switches 2960, 3560 , 3700, 6500, WLC -5508 , Wism2 Modules and routing protocols like OSPF, BGP and Up gradation of WAN links .
Client2: AT&T, US Tier 1 Network Service Provider
• Working for Client (US Tier 1 Network Service Provider) of Tech-Mahindra as a Sr. Project Engineer /L2 support
• Currently handling several Infrastructure Projects and responsible for providing level 2/3 engineering support included configuring Installation, configuration, migration, deployment and IOS up gradation of Cisco 1900, 2811, 2900, 3900 Series ISR 1 &2 , ASR Routers, Cisco Switches 2960, 3560 , 3700, 6500 and Implementation and configuration of routing protocols like OSPF, BGP and Up gradation of WAN links .
• Troubleshoot Layer 2 issues like STP, VTP, Trunks, Ether channels, Wireless access and Layer 3 issues in logical connectivity, routing, L3 switching, route-redistribution, etc.
• Site2Site VPN, GRE, IPSEC tunnel configuration and troubleshooting, implementation and Basic configuration of Cisco Firewalls ASAs: 5505, 5510, 5520 and Check Point R65, R77.
• Co-ordinate with Service providers, Field Engineers, Prepare detailed plans for implementing designed solutions with appropriate testing and roll-back procedures.Interacting with cross-functional teams (i.e. Server, Database, PM, IT etc) for the resolution of issues.Manage internal and end user tests and site hand-over.
• Raising change Tickets, in BMC Remedy Software according to Change Management, Carry out technical assessment of changes , impact analysis and risk assessment Explain and present change as required at CAB taking Customer Approval
To manage Information Technology Infrastructure of the company and responsible for design, implementation, maintenance, documentation, and support of network, and its components.
•Coordinating with Project Managers and responsible for the design and implementation of a broad range of global enterprise infrastructure projects that adhere to network standards.
•Execute technical changes in network infrastructure according to established change management guidelines.
•Provide level 2 support and troubleshooting for network infrastructure and components (all LAN and WAN infrastructures, VPN, firewalls).
•To work with clients and the LAN/WAN global team to implement projects with high customer satisfaction. Attend global LAN/WAN team meetings as requested, working as a key part of this team to achieve global objectives.
•Implement core TCP/IP networking services on windows 2008 standard server , DNS , DHCP , FTP , DFS, Group Policy , SUS Server, WDS (remote installation ) terminal services, etc
•Research and evaluate different products and Solutions to meet Technical requirements
Provided complete IT support, including planning, network design, software and hardware configuration, user training and help desk services to staff of large organization
•Administered Network of Windows 2000 & 2003 servers, Exchange server, and Linux Servers, supporting Windows 98/2000/XP/Vista workstations. Troubleshoot day to day problem related to LAN, Wan, Hardware, software, Network connectivity mail clients (Outlook express), internet connectivity on client sides etc
•Developed and implemented network security strategies, including levels of access and user groups.
•Reporting to Technical Managers for service related reports (daily, weekly & monthly)
Installation and configuration and troubleshooting of Wan Connectivity over lease line & DSL lines.
•Installation and configuration of ISDN Routers, ADSL Router, CISCO Routers, L2 Switches, modem etc.
•Works on Cisco 1700, 2500, 2600 Series routers and Cisco 1900, 2900 series Switches.
•To implement and take care of LAN/WAN networks in school, colleges and offices works on DSL Internet connections, Configuring Wireless network