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Rajeh Abou Faour, Project Operations Manager

Rajeh Abou Faour

Project Operations Manager·RJ Contracting – MEP & Fit Out

Saudi Arabia

Master's degree, Business Administration

Work experience

Total years of experience: 20 years, 4 months

Project Operations Manager

January 2023 - Present

RJ Contracting – MEP & Fit Out

Riyadh, Saudi Arabia •Hybrid

January 2023 - Present

• Lead end-to-end construction delivery, managing daily site operations and milestone tracking to meet scope, schedule, quality, and HSE requirements.
• Track KPIs and deploy resources to improve productivity and control costs; manage resource planning and budget tracking.
• Establish reporting cadence and cross-functional coordination across engineering, procurement, logistics, and site teams.
• Serve as the main coordination point between client, consultants, and site teams to resolve issues and remove delivery blockers; lead commercial coordination with suppliers and subcontractors.
• Reduced rework by 12% through tighter quality controls and subcontractor performance management in a PMC capacity on a major healthcare project (Sulaiman Al Habib Maternity Hospital).
Company industry:
Construction & Building
Job role:
Construction and Building

MEP Project Manager

January 2018 - December 2022

Hamad Al Alaiwi & Partners Co (HAPCO)

Riyadh, Saudi Arabia

January 2018 - December 2022

• Oversaw full-cycle MEP project execution, ensuring compliance with technical specifications, BOQs, HSE policies and contractual obligations.
• Implemented cost and quality controls, reporting structures, and coordination mechanisms across engineering, procurement, logistics, and site execution.
• Optimized resource allocation and sequencing to improve productivity and reduce delivery friction across multiple work fronts.
• Led vendor coordination, procurement alignment, and material logistics to ensure uninterrupted site progress.
• Achieved 10% productivity gain at multiple Riyadh Metro stations through optimized planning, team coordination, and resource management.
Company industry:
Construction & Building
Job role:
Construction and Building

Service Operations Branch Manager

February 2015 - November 2017

Carrier

Dubai, United Arab Emirates •Hybrid

February 2015 - November 2017

• Led branch operations across modernization, retrofit and maintenance works for flagship facilities,
ensuring service continuity and customer satisfaction.
• Defined KPIs and operational controls; ensured compliance with QMS and HSE standards.
• Optimized workforce, resource planning, and supply chain coordination with vendors and OEMs to
enhance response times and cost efficiency.
• Aligned operational planning with commercial teams to convert installed base into long-term
contracts and improve client retention.
• Implemented emergency response plans and cost-control initiatives across 200+ annual contracts,
reducing operating costs by 15% while improving compliance and service reliability.
Company industry:
General Engineering Consultancy
Job role:
Construction and Building

Procurement Consultant

January 2013 - January 2015

Ministry of Social Affairs

Beirut, Lebanon •Hybrid

January 2013 - January 2015

• Managed end-to-end procurement processes, ensuring compliance with international standards and
project requirements.
• Developed and implemented sourcing strategies, evaluating suppliers for quality, cost-efficiency, and
timely delivery.
• Monitored vendor performance through KPIs and led contract negotiations, achieving measurable
cost savings and improved procurement efficiency
Company industry:
Public Administration

Manager Business Development

December 2010 - July 2013

Inova Design & Build

Dubai, United Arab Emirates •Hybrid

December 2010 - July 2013

• Developed and executed sales strategies to expand market presence and promote HVAC products, IEQ and Smart Solutions across mixed-use developments.
• Conducted technical coordination with consultants, contractors and authorities to integrate innovative company products into project specifications.
• Identified strategic growth opportunities and supported senior management with market insights and competitive intelligence.
• Managed client relationships and supported contract negotiations to drive long-term business performance.
• Coordinated project support activities, ensuring seamless integration of sales, engineering, and procurement functions.
Company industry:
Construction & Building
Job role:
Construction and Building

Assistant Manager Sales And Business Development

January 2006 - November 2010

National Central Cooling Company - Tabreed

Dubai, United Arab Emirates •Hybrid

January 2006 - November 2010

• Drove business development for district cooling services, identifying and securing new opportunities, supporting market expansion, and assisting in commercial negotiations.
• Executed sales and marketing plans to achieve forecasted targets and foster business growth.
• Built and maintained strong relationships with consultants and corporate clients, increasing client base and repeat business.
• Coordinated project activities between engineering teams and contractors, ensuring compliance with technical standards and timely delivery
• Managed the sales pipeline from prospecting to closing, leveraging CRM tools and market intelligence to drive revenue and maintain competitiveness.
Company industry:
Construction & Building
Job role:
Construction and Building

Education

University of Strathclyde

July 2014

July 2014

Master's degree, Business Administration

United Kingdom

MBA

University of Aleppo

March 1998

March 1998

Bachelor's degree, Mechanical Engineering

Syria

BE in Mechanical Engineering (Hons).

Skills

FACILITIES MANAGEMENT
Expert
FACILITIES MANAGEMENT
Expert
Maintenance
Expert
Maintenance
Expert
Project Management
Expert
Project Management
Expert
Service Operations
Expert
Service Operations
Expert
Business Development
Expert
Business Development
Expert
Problems Solving
Expert
Problems Solving
Expert
Regulatory Compliance
Expert
Regulatory Compliance
Expert
Quality Control
Expert
Quality Control
Expert
Stakeholder Engagement
Expert
Stakeholder Engagement
Expert
Process Optimization
Expert
Process Optimization
Expert
Performance Metrics
Expert
Performance Metrics
Expert
Business Development
Expert
Business Development
Expert
Market Research and Analysis
Expert
Market Research and Analysis
Expert
Team Leadership
Expert
Team Leadership
Expert
Collaboration
Expert
Collaboration
Expert
Organizational Skills
Expert
Organizational Skills
Expert
Quality Assurance & Control
Expert
Quality Assurance & Control
Expert
Customer Relations Management
Expert
Customer Relations Management
Expert
Resource Management
Expert
Resource Management
Expert
Service & Maintenance
Expert
Service & Maintenance
Expert
Supply Chain
Intermediate
Supply Chain
Intermediate
Project Management
Expert
Project Management
Expert
Cultural Awareness
Expert
Cultural Awareness
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Value Engineering
Expert
Value Engineering
Expert
Managing Conflict
Expert
Managing Conflict
Expert
Communications
Expert
Communications
Expert
Facilities Management
Expert
Facilities Management
Expert
Budget Mangement
Expert
Budget Mangement
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DISTRICT COOLING
Intermediate
DISTRICT COOLING
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
HVAC
Intermediate
HVAC
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MECHANICAL ELECTRICAL AND PLUMBING MEP SYSTEMS
Intermediate
MECHANICAL ELECTRICAL AND PLUMBING MEP SYSTEMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
FACILITIES MANAGEMENT
Expert
FACILITIES MANAGEMENT
Expert
Maintenance
Expert
Maintenance
Expert
Service Operations
Expert
Service Operations
Expert
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DISTRICT COOLING
Intermediate
DISTRICT COOLING
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
FACILITIES MANAGEMENT ADMINISTRATOR FMA
Intermediate
HVAC
Intermediate
HVAC
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
ENVIRONMENT HEALTH AND SAFETY
Intermediate
FINANCIAL EFFICIENCY
Intermediate
FINANCIAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESOURCE MANAGEMENT
Intermediate
RESOURCE MANAGEMENT
Intermediate
SELF DISCIPLINE
Intermediate
SELF DISCIPLINE
Intermediate

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
Project Management
BE Mechanical Engineering
Finance
Green Buildings Course
Facility Management Course
Project Management Course
Certified Six Sigma Green Belt.
Green Buildings Course
Facility Management Course
Project Management Course
Certified Six Sigma Green Belt.
Six Sigma
Jul 2018

Hobbies

  • Jogging-Reading