HR Manager
Ghassan Aboud Group
Total years of experience :5 years, 3 Months
Compensation & Benefits management: Assisted management in rolling-out new Grading, Compensation & Benefits system, worked single-handed running Payroll, Overtime, Sales Commission
Employee Relations management: organizing employee events, engagement, resolving queries, mediations, complex investigations and disciplinary activities.
Recruitment management: workforce planning from blue collared staff up to executive management, building new recruitment process, procure professional recruitment agencies, actively participate in whole recruitment process till on-boarding.
Administration management including: leave management, staff advances, filing, reporting, Coordination with Government Relations Team on visa processing formalities, exit formalities, final settlements and exit formalities.
Management Information: regular and adhoc reports as per management requests and requirement.
Participated actively in the transition of SME to a Holding Company.
Recruitment & Selection - Handling the manpower planning for the organization and its sister concerns and recruiting candidates for various positions. Sourcing resumes, screening profiles, short listing candidates, scheduling interviews, conducting preliminary interviews. Handling the joining formalities and co-coordinating with PRO for the visa processing and the labour permit of the candidate.
Induction - Plans and conducts new employee orientation to foster positive attitude toward company goals.
Training & Development - Coordinates management training in interviewing, hiring, disciplinary and grievance handling, performance review.
HR Operations - Advises management in appropriate resolution of employee engagement issues. Ensure adherence to organizational policies and procedures. Prepares reports and recommends procedures to reduce absenteeism and turnover.
Employee Engagement & appraisals - Well maintained Employee Relations. Reward advice and support employees on company benefits. Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills.
Separation Management - Handling the exit formalities of the employees. Coordinating with the reporting officer for the last date of the employee and coordinating for the final settlement and exit of the employee.
Multitasking - Handling the accounts and the project development areas. Coordinating with the clients and doing follow-up with respect to the projects. Interacting and maintaining business relation and reputation with corporate clients.
New Initiatives/Achievements
Introduced HR manual and policies and systematic reporting system in the organization.
Planned proper work flow systems, to eliminate duplication of effort and increase proficiency and productivity of employees.
Designed Company documents format like Complete Employee detail chart, Attendance chart, Salary Report, Appointment letters, Relieving letters etc.
Initiated new grading system for the blue collared employee and revised the salary structure of the employees.
Responsibilities handled:
Responsible for complete training execution activities of technical and non technical trainings.
Involved in understanding the training needs of the corporate clients.
Sourcing the trainers according to client needs through networking, trainer or consultant references, existing database and job portal.
Negotiating with trainers with respect to customization of client’s requirement, availability of dates and commercial.
Scheduling technical discussion of trainer with the client for finalizing the roadmap of the training.
Negotiating with the clients with respect to training dates and commercial.
Arranging for the hardware and software requirements for the training.
Managing the trainer’s travel and accommodation during the training sessions.
Coordinating with the client for the smooth and successful execution of the training.
Initiating purchase order to the client and trainer’s invoice to the trainer.
Maintaining databases and documents with regards to training assignments.
Interacting and maintaining business relation and reputation with corporate clients.
Partnering with other IT Training provider and soft skill training provider organizations across the country.
Organizing Open House Programs for technical as well as non technical training.
Multitasking - Performed inter-departmental process activities with SAP sales team.
Coordinating with the client’s ERP team and understanding their technical process.
Generating SAP Leads and passing them to internal ERP team for execution.
New Initiatives/Achievements
Got appreciation for most successful training execution of the month.
Achieved appreciation for generating new clients for ERP consulting service.
Recruitment & Selection - Involved in the manpower planning exercise in the organization for different centers like Mumbai, Pune, Delhi and Bangalore. Sourcing candidates through employee referrals, existing databank and job portals. Conduct HR Interviews and conduct compensation negotiations and reference checks for short-listed candidates.
Induction - Designing and implementation of one day induction program for the new joinees which includes general presentation on HR policies, growth, and career development scope, organizational background, culture, functions.
Training and Development - Interacting with the managers to understand the training need and coordinating for various training programs.
HR Operation - Monitoring the daily attendance, late comings of the employees. Designing the salary structure for different positions in consultation with the Manager. Working out remuneration policies and negotiating upon the salary so as to maintain Pay Parity with the existing employees.
Employee Grievance Handling & Employee Engagement - Tracking various issues/queries of the employees to Closure. Even interacting with the students for understanding the area of improvement for the employee. Acting as a Helpdesk regarding all HR issues & escalating the issues to Management. Interacting and understanding various issues with the employees through communication sessions.
Separation Management - Arranging for an exit interview. Coordinating with the Reporting Manager of the outgoing employee to approve the last working day and shortfall in the notice period. Issuing relieving and experience letters for the outgoing employee after all the clearances.
New Initiatives/Achievements
Introduced a training plan for the technical consultants to improve their proficiency and for their individual growth.
Got appreciation for introducing Monthly Reward System as a part of Motivation program.
Initiated an Employee Engagement plan by introducing “Thought of the day” daily program.