Operations Controller
MTS Bank PJSC
مجموع سنوات الخبرة :17 years, 0 أشهر
Planning and scheduling tasks with considering deadlines and resource availability
Monitoring operations to make sure they adhere to company policy and regulatory
requirements
Approval and monitoring of UAEFTS transactions
Overseeing organization's appropriate cash flow for various settlements
Managing reconciliation process and banking co-ordination for resolving issues
Assisting in the development of new methods to improve efficiency or reduce costs
Analysing data to identify problems or trends that may require corrective action
Managing client onboarding process for high net worth and corporates
Coordinating with other departments to ensure the smooth operation of business
processes and projects
Encourages change as required to achieve compliance in reviewing and providing
proposals for continuous improvement and efficiently communicates essential financial
information to management
Associate Manager - Treasury Operations, Abu Dhabi, UAE :
Responsibilities :
• Leading the Treasury back-office operations team of 8, which manages the Treasury Operational activities like settlement, reconciliations, banking relationships, etc.
• Managing advance funding & settlement of forex trades, loan repayments, interest repayments and other financial instruments
• Managing operational activities including transaction processing, confirmation and settlement through Swift and UAEFTS
• Managing daily cash positioning for both domestic and foreign bank accounts
• Maintaining treasury management systems, ensuring the proper counter party setup & overseeing technical upgrades as required.
• Overseeing monthly reporting on Treasury activities to the Head of Treasury and others
• Ensuring accurate accounting & reporting of Treasury transactions including month end close and reconciliations
• Managing the Treasury internal and external audit processes and engagement with auditors
• Assuming responsibility of Treasury business continuity plan lead, risk register and integrated assurance
• Working closely with Treasury Front Office to ensure operations run in line with Policy and Procedures
• Managing business stakeholders & developing strong working relationships with internal and external customers, including banks
• Continued focus on process improvement, increased automation of activities & the elimination of non-value-added activities.
• Any other duties including ad-hoc project work that may be assigned to the role holder by senior management from time to time
• Payment processing to various agents / vendors via Swift and UAEFTS
• Check and authorize all FX, MM deals and nostro transfers and authorize all related swift messages
• Ensure the receipt of incoming fund by extending full coordination with the counterparties on daily basis
• Handling local (UAE) transactions in UAEFTS - CB 102/103 & CB 202, cash funding, cash withdrawals & WPS
• Monitoring auto postings and generating various reports needed for Reconciliation, Covering and Settlements
• Handling queries / follow up with banks and Liaison offices and other departments with respect to fund transfers and reconciliation
• Prepare and update exchange rates in system Bank wise, exchange currency Markup, currency Margin monitoring continuously
• Participate in treasury related projects and support to other department in their business needs
• Query resolution and maintain working relationships with counterparties
• Preparation of daily, weekly and monthly deal summary reports and analysis
• Identify the areas for improvement in routine process and implement simplified and proper control method
• Developing and maintaining Treasury operations policies, processes, procedures, systems and a control environment in line with best practice
• Ensuring that all treasury activities are carried out in accordance with approved policies and guidelines
• Responsible for coaching junior team members in order to broaden the treasury operational expertise within the team
Team Leader - Payment Processing and Investigations, Remittance Operations Dept. (from 2009 to 2012)
Responsibilities :
• Supervising/authorizing the processing of outward SWIFT and Central Bank of the UAE -UAEFTS payments in both local and foreign currency
• Monitoring daily log sheets, incoming Swift messages/payments and issuing debit authority
• Communication to banks via Swift authenticated and free format messages
• Supervising all investigations pertaining to Remittances are quickly resolved and closed
• Ensure all transactions are efficiently processed and timely released
• Coordination with correspondent banks
• Monitoring Liaison office activities and implement continuous improvement in systems and processes
• Ensuring complete adherence to the policies and procedures laid down by organization with respect to operations. Recommending suggestions for improvement, wherever needed
• Ensure managing a satisfactory relationship with internal customers
• Meet budget & timelines - Process/Project delivery as per schedule
• Consistently follow procedures for documenting, communicating and Data Management
• Monitor unit productivity daily and take corrective actions to improve both individual and unit productivity
• Identify any potential risk/fraud and take precaution action
• Identify improvement to the systems in use and initiate necessary changes
• Operational support to global network of branches/associates
• Comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) law
• Formatting MT 103, MT 199, MT 999, MT 110, MT 111 MT 300 etc.
• Enhances Straight -through-processing (STP) rate
• Training /Awareness to branches and team
Achievements:
• Maintained 99.9 % STP rate in MT103 transfers and received awards from banks
• Implemented automated system for customer transfers
Remittance Officer, Remittance Operations Dept. (from 2006 to 2008 ) :
Responsibilities:
• Processing and transmission of electronic transfers, online posting, RTGS and NEFT transactions
• Operational and technical support to global network
• Coding, Integration, Testing and activation of new correspondent bank branches in the system
• Processing and transmission of Credit card Bill Payments to the various banks across UAE.
• Verification of the transactions to comply with the AML policies
• Enquiries and administration of different products like Travelex, Cash Passport, Buset SmartPadala, Ceylinco Fast Cash
• Coordination with internal depts. and external parties- Banks / Branches /Liaison offices/Associates /Agents
• Monitoring and verification of all the speed remittance issuances to the bank and maintaining daily transmission report accordingly
• Handling critical customer complaints for immediate solution
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• Certified Treasury Professional (CTP) • Diploma in Information System & Management (DISM) from Aptech Computer Education • Advanced Excel Training from Al Khawarizmi International College, Abu Dhabi • Workshops on UAEFTS, GCC RTGS etc. conducted by the Central Bank of UAE (CBUAE) • Training on SWIFT - Straight Through Processing (STP) and Clearing systems conducted by Deutsche Bank and Standard Chartered Bank • Training on Treasury Management Systems • Inhouse training on Anti-Money Laundering (AML) & Combating Terrorist Financing (CTF) • Inhouse training on Leadership skills & Communications