Front Office
The International
مجموع سنوات الخبرة :13 years, 8 أشهر
Handling telephone calls, Check-in & Check-out at Front desk, Cashiering.
•Handling Online Reservations & Walk-Ins.
•Worked With Software IDS
•Coordinate front office personnel to ensure guests receive prompt, cordial attention and personal recognition
•Maintain Interdepartmental relationship to ensure seamless customer service
•Interpret Computer reports
•Maintain knowledge of credit policies and procedures and liaise closely with finance Department to ensure that credit procedures are properly carried out
•Regularly communicates with staff and maintains good relations
•Continually check the accuracy of Room count
•Assisting the Duty Manager in daily administrative duties.
•Night Audit
INTERNSHIP:
•The Retreat Five Star Deluxe Hotel