IT Manager
Govt.Medical Collage,Wayand
Total years of experience :23 years, 1 Months
Supports the mission, vision and values of the hospital.
Managing and administration of Hospital Core application i-Lisware.
MacAfee and ESET End Point Server Concept Antivirus Administration
Managing File Server and cloud.
Physical Server maintaining on weekly basis (Dell, HP)
First level Support for MS SQL based applications using in different departments
First Level Support for Cisco Switches, Sonic wall Firewall, Access Points,
CCTV Administration in terms of- Operating and maintaining surveillance equipment, checking
both live and recorded video surveillance footage, verifying incidents or suspicious behavior
Submitting report based on the Management Requirement.
Project Management-IT Department
End User support for Laptop, Desktop Printers, Hardware, Outlook, OS Based issues
Troubleshooting and hardware OS issues on Smart phones like Android, iPad, iPhone, Tablets which
are provided by company to the Employees and Managers
Administration, Managing and Support Grand Stream IP Telephone System.
Managing and Support PolycomTelemedicine and video call Devices
Maintaining the report as per the Management IT Policy for Check list, Health Check service
Reports, preventive and corrective action reports, servers, antivirus log reports etc.
Service Call Report, Vendor Support Report
Handling different kind’s reports for the smooth movement of our infrastructure as well as renewing
license upgrading the servers, applications, antivirus, websites etc.
Supports the mission, vision and values of the hospital.
* Managing and administration of Hospital Core application i-Lisware.
* MacAfee and ESET End Point Server Concept Antivirus Administration
* Managing File Server and cloud.
* Physical Server maintaining on weekly basis (Dell, HP)
* First level Support for MS SQL based applications using in different departments
* Document Management System Unity Client Administration and Support
* First Level Support for Cisco Switches, Sonic wall Firewall, Access Points, issues and Monitoring
Dedicated ADSL, VPN.
* CCTV Administration in terms of- Operating and maintaining surveillance equipment, checking
both live and recorded video surveillance footage, verifying incidents or suspicious behavior
Submitting report based on the Management Requirement.
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Managing Microsoft AD 2012 / Microsoft Exchange 2013 environment in windows 2008 / 2012
Server Platform
* FUTURA QPD ERP Admin and User Support.
* MacAfee ePO and Esset End Point Server Concept Antivirus Administration
* Microsoft System Center Configuration Manager
* Managing File Server and cloud.
* Physical Server maintaining on weekly basis ( Dell, HP )
* First level Support for MS SQL based applications using in different departments
* Document Management System Unity Client Administration and Support
* Mename and MenaITech are the first software company in the Arab region specialized in the
development and distribution of Human Resources solutions.
* First Level Support for Cisco Switches, Sonic wall Firewall, Access Points, issues and Monitoring
Dedicated ADSL, VPN.
* CCTV Administration in terms of- Operating and maintaining surveillance equipment, Checking
both live and recorded video surveillance footage, verifying incidents or suspicious behavior
Submitting report based on the Management Requirement.
* Project Manager-IT Department
* End User support for Laptop, Desktop Printers, Hardware, Outlook, OS Based issues
* Troubleshooting and configuring Emails (MS exchange) company related application, hardware OS
issues on Smart phones like Android, iPad, iPhone, Tablets which are provided by company to the
Employees and Managers
* Managing and Support Panasonic EPABX Telephone System.
* Managing and Support Polycom Video Conference Devices
* Maintaining the report as per the Company IT Policy for Check list, Health Check service
Reports, preventive and corrective action reports, servers, antivirus log reports etc.
Service Call Report, Vendor Support Report
* Handling different kind’s reports for the smooth movement of our infrastructure as well as renewing
license upgrading the servers, applications, antivirus, websites etc.
* Anti-Theft System Support With Hard /Soft Tag and Tag Deactivator
* Working as per ISO Policy and Documentation.
* AXIS People Counting System (Traffic)Support and Preparing Report on weekly and Monthly wise
* Maintain Symantec Backup Exec 2010 R3 Server
* Blackberry Enterprise Server Management
* Trend Micro/ MacAfee Client - Server Concept Antivirus Administration
* Managing File Server Configured in Windows Server 2008
* Physical Server maintaining on weekly basis ( Dell, HP, IBM)
* First level Support for MS SQL based applications using in different departments
* Monitoring MS TMG Proxy Server which is configured for internet access
* Administrating SCCM -SCOM-SCVM for Monitoring Servers, WSUS, S/W Deployments, Inventory
etc.
* Creating and Managing Hyper V- VMware Servers
* First Level Support for Cisco Switches, Juniper Sonic wall Firewall, Access Points, Base Station
issues and Monitoring Dedicated MPLS, ADSL, VPN, Micro wave Lines
* End User support for Laptop, Desktop Printers, Hardware, Outlook, OS Based issues
* Troubleshooting and configuring Emails (MS exchange) company related application, hardware OS
issues on Smart phones like Blackberry, iPad, iPhone, Tablets which are provided by company to the
board of members and Managers
* Managing Avaya Telephone System.
* Maintaining the report as per the Company IT Policy for Check list, Health Check service
Reports, preventive and corrective action reports, servers, backup, antivirus log reports etc.
* Handling different kind’s reports for the smooth movement of our infrastructure as well as renewing
license upgrading the servers, applications, antivirus, websites etc.
* Symantec Backup EXE R2 2012. Business Data Backup Daily, Weekly and Monthly.
* Kerridge-Specialization
* Working as per ISO Policy and Documentation.
* Working as per ITIL Policy and Documentation / Budget Preparation and Presentation
Giving technical support to our Network Operations Centre (NOC) and monitoring of head end from
NOC.
* Co-ordination of Network Cabling projects.
* Configuring and implementing Internet sharing using
* Routers and Proxy software.
* Configuring Microsoft 2000& 2003 server
* Providing Technical Support to Customer through Telephone and related subjects
* Controlling operations and maintenance for proper transmission. (Optical fiber, Co-axial, Wireless,
Projects etc)
* Co-coordinating and maintaining records of complaints.
* Installation new internet connections and Troubleshooting of lack net connectivity of. Etc
* Configuring and testing of router (uBR 7200 series) and switches (BTS 10200)
Configuring Microsoft clients XP, 2000 professional\
* Configuring Microsoft 2000& 2003 server
* Hardware and software trouble shooting on assembled and branded PCs like HP, IBM, Acer
and Dell.
* Installation and configuration of wireless networks
* Managing Entire Service engineers and their activity (handling, allot, and create remedy for
Complaints)
* Conducting Technical Class, Providing Guidance, passes Information about New Technology
* Assembling, Configuring and Installing Computers and Software’s, Servers
* Servicing Of Printers Scanners, Monitors
* Designing, Managing and Implementing Wired Networks, Wireless Networks, Structured Cabling
* Handling AMC, ASC of Banks, Factory’s, and Institutions Etc
Computer Assembling and Software Installation.
* Troubleshooting common hardware and software problems.
* Repairing of Inkjet and Laser Printers
Areas of Expertise
* Microsoft Active Directory-Maintaining AD users and Computer Console/AD schema /Manage
Server Functions Roles and FSMO Roles / Maintain DNS and DHCP. Managing Active Directory
in Site and Services/ Maintaining Subnets in Sites and Services/Managing Objects in AD /Provide
Delegation for AD/Manage and Maintain GPO /Managing Certificates.
* Microsoft Exchange - Manage Exchange Roles and Objects / Manage Groups in AD and
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courses: CCNA From
courses: computer Networking, In Windows NT
courses: ITIL Project Management
Exchange / Manage Policies and Procedures in AD and Exchange /Remove Stale Objects in AD and Exchange o Symantec Backup Exec
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