Associate Test Manager
Maveric Systems
Total years of experience :20 years, 10 Months
Bridging the Gap between Technical, Business and Testing Resources
Coordinate with team and clarify team members on functionalities
Sharing of Subject Matter Expertise with Testing Team
Leading Testing Teams
Requirement and Gap Analysis discussion with Business Users
End to end delivery from Requirements to Go Live
Involving in SIT, UAT, Agile and Conversion Testing Methods
Defect closure discussions with Business Users, Developers and Testers
Liaising with Business and SMEs on clarifications to proceed with seamless processCoordinate with team and clarify team members on functionalities
Identifying Scenarios and Cases at functional level using FRD and support in test design
Responsible for reporting to Head of Department directly
Leading MIS and Data Integrity Teams
Prepared and Reviewed MIS and exceptions in Bank’s Data
Preparing logics for generation of reports as per requirements.
Bridging the gap between functional and technical people by sharing banking domain knowledge
Analyzing and Testing the functionality of software to fill gaps with help of Development Team
Data Integrity Analysis
Reduction of risk and financial impact
Building logics for exceptions
Verifying and authorizing of queries
Validation of application to obtain and sustain the data quality
Continuous Monitoring of exceptions
Staging of observations on validation of application and other Data Integrity issues to Management
Analyzing data quality of the Bank to find out the erroneous data and rectify them
Analyzing exception reports to find out exceptions made by branches and follow it with branches to rectify them as prescribed by regulatory authorities
Admirable experience in providing customer services to customers
Excellent proficiency in a variety of retail banking services
Enhancing business with existing customer and by adding new customers
Cross sell to established customers
Ensured branch profitability maximization on a regular basis
Sound knowledge of various bank products and services
Resolving customer issues efficiently
Providing financial guidance to commercial and personal clients
Facilitate promotion of various retail activities
Audit co-ordination and compliance
Ensuring compliance to all retail banking policies and procedures
On the job training to new joinees of the Bank
Handling of exceptions at branch
Documenting and settling Customers’ Claims
Implementing regulatory measures provided for the bank
Regular Education and Specialized in Marketing and HR
Distance Education and Specialized in HRM
Regular Education and Specialized in Commerce, Accounts, Business Maths and Business Statistics
State Board - Specialized in Commerce, Accounts and Economics